Sunday, 3 June 2012

Neighbourhood Watch


PLEASE PLEASE PLEASE STOP USING THIS
OUT OF DATE SITE WHICH HAS NOW BEEN REPLACED WITH THE NEW BLOG SINCE JANUARY 2013

CLICK ON THE LINK BELOW
http://epsom-ewell-neighbourhoodwatch.blogspot.co.uk/

YOU WILL ENJOY THE NEW SITE WITH MUCH MORE INFORMATION AND BETTER PRESENTATION.
MANY THANKS
BENNY DE SOUZA.





NOTICE

PLEASE DO NOT USE THIS OUT OF DATE SITE AS
IT HAS BEEN REPLACED BY THE NEW BLOG
COVERING EPSOM AND EWELL NHW.

CLICK ON THE LINKS BELOW TO VIEW NEW SITE.



This blog spot has been replaced with a new site titled
OR THE FOLLOWING LINK BELOW


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Wednesday 30th January 2013

Neighbourhood PolicingSurrey Police website

Epsom cash in transit Robbery

Surrey Police is appealing for witnesses following an armed cash in transit robbery in Epsom.

The incident took place around 10.30am on Wednesday, 30 January, when a cash delivery driver was threatened with what is believed to be a firearm as he attended the Co-op store on Tattenham Crescent.

A sum of money is thought to have been taken by the offender and officers are appealing to anyone who saw a light coloured people carrier driving erratically in the area around the time of the incident to come forward with information as this may relate.

Investigating officer Detective Inspector Oana King, said: “This was a frightening ordeal for the victim and those who witnessed it so I would appeal to anyone who has any information which may assist with the investigation to contact us as soon as possible as we need to catch the person responsible.

“We are still in the very early stages of the investigation so it is vital we gather as much information as possible on the offence and the offender and thank the public for their assistance and patience while we do this.”

A car believed to be involved in the robbery was found a short time later on North View Crescent and officers would like to speak with anyone who saw anything suspicious in this area.

South East Coast Ambulance Service attended the scene and treated the victim for facial injuries which he sustained during the robbery.

The offender is described as wearing light grey jogging bottoms, a black hoody and a black mask, possibly tights covering his face.

Officers are currently in attendance at the location and restrictions will be in place in the immediate area while evidence which could be vital to the investigation is gathered.

Anyone who has information on this incident is urged to contact Surrey Police on 101 quoting reference P13030242 or the independent charity Crimestoppers anonymously on 0800 555 111.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Tuesday 29th January 2013

This blog spot has been replaced with a new site titled
OR THE FOLLOWING LINK BELOW

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Monday 28th January 2013

Neighbourhood PolicingSurrey Police website
 Surrey County Council Trading Standards

TS ALERT
Please note that these alerts can now be found on our website www.surreycc.gov.uk/tradingstandards 
  • Email scam from Royal Mail
There is an email circulating that looks as though it is from the Post Office offering you a tax rebate. Its asks you to download a form in order to receive your money.
Don't do it!
The file may harm your computer and if you disclose personal details to these scammers you run the risk of identity fraud!
Other Royal mail fraudulent email information can be found in this link ...http://www.royalmail.com/customer-service/security/suspicious-emails


  • Assassin scam email
The email circulating claims to be from a sympathetic assassin who thinks that the recipient of the lemail has wrongly had a contract taken out against them.The fraudster offers to forgo his job in return for a large amount of money; he will then provide proof of who has taken out the ‘hit’ in return for even more cash. In the email the recipient is warned not to contact police or tell friends or family. 
These types of scam emails are generally sent to a large number of people within a targeted group in the hope that one or more will respond and be drawn further into the scam.

Who can I report these scam emails to?
Please report them to Action Fraud  - this enables intelligence to be gathered and preventative action taken.http://www.actionfraud.police.uk/scam-emails

  • Google Chrome Update?
Users of the web browser Chrome are being warned to watch out for fake updates that are not issued by Google, but are part of a scam designed to steal online banking credentials and other confidential details. 
Rather than risking problems, our advice to users is to go to the Settings menu and click on the Help option, prompting Chrome to check for updates and download the latest version.  

Home Improvement Scam
A slightly different tact from a cold caller - this time they used the name of a legitimate company that had previously undertaken high standard work within the property.
Residents assumed it was the same trader and so parted with money .... not the case!
Advice - Don't assume and double check!


Holiday flight didn't go to plan due to the recent cold weather? - your rights explained!
When a flight is cancelled, however long before it was due to take off, and regardless of the cause of the cancellation, you have a right to:
  • Either a refund for the flight that was cancelled.
  • Or an alternative flight to your destination (airlines call this re-routing).
If you choose to be re-routed at the earliest opportunity, airlines also have to provide assistance such as food, phone calls and accommodation where appropriate to passengers, regardless of what caused the cancellation.

If your flight departure is delayed for more than two hours, regardless of what caused this delay, your airline may have to look after you until your flight departs. This means you could be provided with food, drinks, communications, and accommodation if you are delayed overnight.
If bad weather causes the delay, you are unlikely to get additional compensation. 
For departures delayed by five hours or more, if you decide not to travel, you can also get a refund of your ticket, regardless of what caused the delay.

For more specific advice please call the Citizens Advice Consumer Helpline on 08454 04 05 06 or ask online via theirwebsite

 Recalls
  • Waitrose Channel Island Hazelnut Yoghurt (Allergy Alert!) - with a use-by date of 28th Jan as it contains walnuts and almonds that are not listed.
  • Sainsburys Honey Roasted Jumbo Cashews (Allergy Alert!) - the product contains peanuts that are not listed.
  • Laura Ashley fleece blankets - as they pose a strangulation hazard to children. They were sold between 16th Nov 2011 and 10th Jan 2013. Please return the blanket to a Laura Ashley shop or call them on 01686 620730
  • Miffy Bean Rattle - may pose a choking hazard for children. Batch code 013497/11/2011 in blue and pink (sold since Feb 2012). Please contact Rainbow designs on 0800 0280950 if you have one.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Friday 25th January 2013
Neighbourhood PolicingSurrey Police website

Leonard Young jailed for breach of ASBO

A man in his 40s from Epsom has been jailed for breaching his Anti-Social Behaviour Order (ASBO) after appearing at South East Surrey Magistrates Court yesterday (22 January).

Leonard Young, 42 of Gatley Avenue, was imprisoned for 14 weeks for breaching his ASBO and resisting arrest following an incident in Rowden Road, Epsom, on Monday (21 January), during which he was heard to use abusive and threatening language towards another man. When officers arrived to arrest him, he became verbally abusive and resisted when they tried to arrest him, even throwing one of the officers' radios on the ground.

Young was issued with the three year order at South East Surrey Magistrates Court on Friday, 30 November 2012.

Under the conditions of the ASBO Young is prohibited from:

  • Behaving in a manner or incite others to behave in a manner either verbally or physically in any public place which is likely to cause alarm harassment or distress to one or more persons not of the same household as himself in the county of Surrey,
  • Being drunk in any public place where the general public have access in the county of Surrey,
  • Not to contact directly or indirectly a named person,
  • Being in possession of or consuming from any open or unsealed vessel or jar containing intoxicating liquor in any public place in the county of Surrey.

Epsom Neighbourhood Officer PC Elena Polo-Fernandez, said: "The sentencing following the incident two days ago shows how seriously it is taken when someone breaches their ASBO. Mr Young was originally given his Anti-Social Behaviour Order for causing a great deal of distress and upset to his victims that also had a detrimental effect on the local community, and he continues to cause this distress whenever he breaches its conditions.

"I hope the fact that Mr Young has been sent to prison demonstrates our commitment to ensuring Epsom remains a pleasant place to live and work and that breaching such an order will not be tolerated.”

Epsom and Ewell Neighbourhood Inspector Craig Knight said: "We need the continued support of people in our community. Partners and people in this neighbourhood were instrumental in securing the attached order so without its enforcement it will be a lot of hard work put to waste.

"You can report breaches of this order in complete confidentiality to any member of my team through the 101 number or personally.”

Anyone who would like to discuss anti-social behaviour in their area is urged to contact their Safer Neighbourhood Team on 101 so appropriate action can be taken.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers




/Wednesday 23rd January 2013


Neighbourhood PolicingSurrey Police website
Surrey Police Notice: Theft from Motor Vehicle
One Theft from Motor Vehicle, early hours this morning. Have been disturbed and made off from the location. 
BMW Vehicles seem to be being targeted quite a lot so please EVERYONE be extra cautious and make sure you LOCK YOUR VEHICLES and LEAVE NO VALUABLES ON DISPLAY.

Stay Safe


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Monday 21st January 2013

Neighbourhood PolicingSurrey Police website

Volunteer ‘In The Loop Coordinator’ required


An organised volunteer administrator is required to help promote a variety of crime prevention and awareness raising messages to the community. This will involve liaising with a variety of partner agencies, including the police, and issuing briefings for front line staff to deliver.

The opportunity requires a commitment of morning or afternoon, one day a week. Good organisational and communication skills are essential.

The volunteer administrator will be working from home but with regular meetings with the police at Epsom Town Hall.

If you are interested, please contact:

VAMS - Epsom,Leatherhead &
Dorking Vol Centres
The Old Town Hall
The Parade
Epsom
Surrey
KT18 5AG
Tel: 01372 740394
Email: volunteering@vamidsurrey.org
Web: www.vamidsurrey.org



If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Thursday 17th January 2013

Neighbourhood PolicingSurrey Police website

Man charged and stolen vehicle seized as part of Operation Marjoram

A man has been charged and a stolen vehicle has been seized by officers as part of operational activity for Operation Marjoram, Surrey Police's vehicle crime campaign.



Tommy Stevenson, 19, of Lincoln Walk, Epsom has been charged with failing to stop for police, handling stolen goods, driving otherwise than in accordance with a licence and driving without insurance. He appeared at North Surrey Magistrates Court today (Wednesday, 16 January) where he was released on bail to appear at the same court on Wednesday, 13 March.

The charges relate to a fail to stop for police in Rutland Close, Epsom, yesterday (Tuesday, 15 January) and driving a white Ford Transit van which was stolen in a burglary in Addlestone between 26 and 28 December, 2012.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Wednesday 16th January 2013

Neighbourhood PolicingSurrey Police website

Epsom robbery

Surrey Police is appealing for information after a woman was threatened by an offender with a suspected firearm in Epsom.

The incident took place around 7.50pm on Sunday, 13 January, when the victim, a woman in her early 20s, was walking along Longmead Road as she talked on her iPhone 4 mobile phone, when she was approached by two men.

Both men attempted to grab her phone and steal belongings from her handbag but the woman screamed and fought off the offenders and they ran from the scene empty handed.

Investigating officer Detective Constable Andy Cooper from Epsom CID, said: “This was obviously a very frightening ordeal for the woman involved and I would like to commend her bravery for frightening away the offenders.

“The fact this attack took place on an evening when there would have been plenty of people around demonstrates how desperate the offenders were and the lengths they were prepared to go to get what they wanted.”

Local officers from the Epsom and Ewell Safer Neighbourhood Team will be providing reassurance in the area and carrying out enquiries. Anyone with information or concerns on this incident is urged to approach them or call 101 and ask to speak with the team.

The first offender is described as a man of Indian ethnicity, in his early 20s, of slim build, around 5ft 6in tall. He was wearing a dark parka style jacket, a black scarf over his face and a bright blue hat.

The second offender is described as a black man, around 5ft 8in tall and of larger build. He was wearing a black mask over his lower face and a black hooded top with the hood up.

More information about keeping yourself and your belongings safe can be found by visiting www.surrey.police.uk.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website

Assault following Horley and Epsom football match

Surrey Police is appealing for information following an altercation between a group of people during a football match in Horley.

The incident took place around 2pm on Sunday, 13 January, at the football ground on Thornton Close following an under 17s match between Horley and Epsom and Ewell.

A man in his 40s suffered facial injuries after being hit in the face and was taken to East Surrey Hospital for treatment.

Investigating officer Detective Constable Errol Chetty from Reigate CID, said: “"I would appeal to anyone who attended the match between Horley and Epsom and Ewell who witnessed the assault or the events leading up to it to contact officers with information.

"There were plenty of people in the vicinity at the time of the incident which has left the victim requiring hospital treatment and we need establish the full circumstances surrounding the assault and take appropriate action against those responsible.”

A man in his 40s from the Epsom area was arrested a short time later on suspicion of assault and has been released on police bail until Friday, 22 February while the investigation continues.

Anyone who has information on this assault is urged to contact Surrey Police on 101 quoting reference RB/13/345 or the independent charity Crimestoppers anonymously on 0800 555 111.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website

Epsom man charged

A man in his 20s has been charged after 38 graffiti tags were sprayed across Ashtead and Epsom in one night causing over £1,600 worth of damage.

The incident took place during the early hours of Sunday, 23 September and victims included the war memorial in Ashtead.

Detectives from CID and local officers from the Safer Neighbourhood Teams worked closely with Epsom and Ewell council as part of the investigation.
On Friday, 11 January, Felix Jake Ray, 20, of First Avenue in Epsom was charged with criminal damage and has been bailed to appear at South East Surrey Magistrates Court (Redhill) on Monday, 28 January.



If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Tuesday 15th January 2013
Please oblige and follow precaution steps attached
in 'BURGLARY ALERT' notice below.
Neighbourhood PolicingSurrey Police website
 BURGLARY ALERT

There has been an increase in the number of burglaries in Epsom and Ewell, especially around the Stoneleigh and Worcester Park area. Access was mainly gained through main and rear doors, and windows. Cars, laptops, cash and jewellery were stolen. Offences were committed in daytime including school drop-off and pick-up times as well as during hours of darkness.
Surrey Police has increased their patrols and is continuing to combat these issues.

Most burglaries are committed by opportunist thieves. Statistics show that in two out of ten burglaries, they don't even have to use force to gain entry. Please make sure that you follow the below steps in order to avoid becoming a victim of crime:
-          Lock all your doors and windows when leaving your home even if you are out for a short period of time. Always use your deadlock.
-          Deadlock your front door when you go to bed but make sure that you keep the keys easy to hand place such as in your bed side cabinet as you might need to leave in an emergency. If you prefer not to deadlock your door at night secure your front door with heavy duty sliding bolts.
-          Do not leave keys near windows, doors or the letter box inside your home. Criminals can use a fishing rod device to retrieve your keys through your letterbox and use them to enter your home or steal your car.
-          Never leave keys outside your home. If you have a spare set leave them with a friend or trusted neighbour.
-          Burglar alarms and lights will deter thieves; install low wattage dusk-to-dawn lights.
-          Property mark all valuable items.
-          Do not keep large amount of cash at home.
-          Make sure your home looks occupied while you are away.


Please do remain vigilant – don’t make it easy for them. For more crime prevention advice please visit Surrey Police’s website: www.surrey.police.uk. If you would like a free home security survey conducted on your property, please call 101 and ask for the Crime Reduction Advisor for Epsom and Ewell.

If you have any information that may assist us, please contact your local team on 101 or email via Surrey Police’s website: www.surrey.police.uk. If you have a serious crime, accident or another emergency to report, always dial 999. You can also telephone Surrey Police on 101 or call CRIMESTOPPERS on 0800 555 111, where your call will be free and you do not have to give your name.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Monday 14th January 2013


Neighbourhood PolicingSurrey Police website

Surrey Police: We Need your Help

It has been a very busy weekend! There have been Thefts from Motor Vehicles occuring all over the Borough, due to people still leaving their vehicles insecure!! PLEASE make sure your vehicles are locked even if they are on your own driveway. Opportunists will take any advantage they can, and we really need your help with this. Please remind anyone you know as well as some of these theft from motor vehicles are happening to vehicles not from the Borough, from people just visiting the area and leaving their items on display. Sat Natvs and Bags have been the main target as they have been left in plain view.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers



Thursday 10th January 2013

Neighbourhood PolicingSurrey Police website


Surrey Police crackdown on vehicle crime with message to motorists that thieves can strike within 60 seconds



Surrey Police has launched an initiative this week in a bid to reduce vehicle crime across the county.

Your vehicle and valuables could be ‘gone in 60 seconds’, which is the central message behind the force’s latest auto crime campaign, a stark warning to motorists that thieves can break into your car and steal your valuables within a minute.

The initiative, running under the name Operation Marjoram, aims to crack down on thefts of and thefts from vehicles and will run for four weeks. As well as raising awareness amongst motorists about simple measures they can take to avoid falling victim to opportunist thieves, the campaign is also aimed at targeting offenders.

The campaign will be supported by a ‘wrapped’ car which will be parked in key hot spot areas throughout the county acting as a warning to both potential thieves and to vehicle owners to remove valuables and keep their vehicles locked. The wrapping on the car shows the inside of the vehicle with various valuables left in it as a reminder to motorists how easy it is for thieves. The messages on the car are "Don’t make it easy for thieves” and "Lock your car and remove all personal possessions”.

The campaign will also be supported by radio advertising reminding motorists to lock their vehicles even if they are only leaving them for a minute, and pointing out that cash, mobiles, laptops and handbags can all be "gone in 60 seconds” but that it takes longer to sort out insurance claims and getting damage fixed.

Activity will also include extra patrol teams focusing on the hot spot areas within Surrey and offenders known to be linked to vehicle crime. The Automatic Number Plate Recognition (ANPR) team will also be stopping vehicles which are known to have been stolen or have links to offenders. The overall aim is to reduce the offences of theft from and theft of motor vehicles.

Operational activity for Operation Candlelight, Surrey Police’s burglary campaign, has also been extended to run alongside activities being carried out for Operation Marjoram.

The campaign has already led to a man being arrested on suspicion of drug offences. Officers on patrol for Operation Marjoram stopped a car on the A3 near Esher on Monday afternoon (7 January).
Police searched the vehicle and seized several bags containing a white substance, which was sent off for analysis.
A man was arrested at the scene on suspicion of drugs offences and taken to Staines Police Station where he was interviewed.
Jeffray Leung, 26, of High Wycombe in Buckinghamshire, has since been charged with possession of class A drugs with intent to supply, possession of class C drugs with intent to supply and speeding. He appeared at Staines Magistrates Court yesterday (Wednesday, 9 January) and was remanded in custody. He is next due to appear at the same court on Wednesday, 16 January.
Superintendent Darren McInnes, who is leading Operation Marjoram on behalf of the force, said: "Traditionally at this time of year we see a spike in the number of auto crimes being committed around the county. The force is currently achieving a 15% reduction in auto crime compared with the same period last year and we want to continue to see a similar reduction going forward. Our officers are focused on helping to ensure that we meet this target and will carry out high visibility patrols in hot spot areas, as well as relentlessly pursuing any offender suspected of being involved in auto crime. They will also be taking the car around to key hot spot areas around the county reminding motorists that opportunist thieves operate in their area, and pointing out some of the steps they can take to prevent themselves from becoming a victim.”
Supt McInnes advises the following steps to reduce vehicle crime:
  • Always lock your car when you leave it, even if it’s just for a few moments. Make sure windows and sunroofs are shut and locked too.
  • Never leave any personal possessions in your car. Thieves love to steal sat navs, laptops and mobile phones. But less obvious items such as clothes and loose change are also appealing.
  • Don’t leave valuables hidden in your boot or under car seats. Thieves know where to look.
  • Don’t store driving or vehicle documents in your glove box. Keep them stored safely at home.
  • If your car doesn’t have an alarm, get one fitted or use a steering lock to deter thieves.
  • Look after your car keys. Keep them on you when out and about. When at home keep them hidden and not in view of a window, door or letterbox.
  • Secure your number plate with clutch head screws to avoid becoming a victim of ‘car cloning’.
  • Keep your eye out for potential car criminals. If you see someone looking inside cars or trying door handles call Surrey Police on 101. In an emergency always call 999.
Operation Marjoram will run alongside Operation Candlelight, Surrey Police’s burglary campaign which was launched on 22 October to educate residents on what they can do to protect their home from opportunist burglars.
The burglary campaign aims to help householders get in to the mind of a burglar and understand what they look out for prior to committing a burglary.
A series of roadshows offering residents useful crime prevention advice have already been held across the county, and Surrey Police has also been carrying out additional operational activities targeting high risk areas and known offenders.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website
 Surrey County Council Trading Standards
TS @lert!

1. New Year - Same Old Tax Scam!
As the deadline approaches for paying your self assessment tax bill, the scammers are stepping up their efforts to cash in!
A new wave of emails has been sent out to coincide with the deadline claiming that you are due a refund and can get your hands on £100's by passing on a few details.
HMRC will NEVER inform you of a tax rebate by email and will NEVER ask you to disclose personal information by email.
Please also be aware that links may take you to bogus websites and attachments may contain viruses so don't open them!

You can report fraud, including online or internet crimes on the Action Fraud website


2. Phishing emails
Phishing is a method used by fraudsters to access valuable personal details, such as usernames and passwords usually as a means to scam consumers out of money!

It can also involve sending malicious attachments or website links in an effort to infect computers or mobile devices. 
Criminals send bogus communications: emails, letters, instant messages or text messages. 
Very often these appear to be authentic communications from legitimate organisations such as banks.
Embedded links within the message can direct you to a hoax website where your login or personal details may be requested. You may also run the risk of your computer or smartphone being infected by viruses. 


3. Investment in rare metals - a scam that could cost you the earth!
In recent years fraudulent cold calling telesales firms have branched out into selling land or wine as an investment which supposedly has the potential to enjoy considerable growth but would prove subsequently worthless or fetch nowhere near the price paid, often playing on the consumers ignorance and potentially loosing them £1000's.

An update on these scams is a caller offering a so-called "green energy bundle", where buyers can receive kilos of dysprosium,yttrium, lanthanum and neodymium. You are told these metals will move up sharply in value. But few have any idea of what these strange-sounding substances are or, more importantly, how to value and sell them. 



4. Counterfeit Condoms
The government's health regulator the Medicines and Healthcare products Regulation Agency (MHRA) has warned there are a rising number of counterfeit condoms being smuggled into to the UK. Family planning experts say the bogus condoms don't provide protection against STIs or pregnancy. The best way to avoid being caught out is to make sure you buy condoms from reliable places.... and yes we have found some in Surrey! 

5. Scam loans & Advance fee fraud
This type of scam occurs when a trader requires money up front for things such as administration or a credit check for services or loans that then do not materialise. A common way of requesting this is through legitimate schemes such as UKASH.
There has also been an increasing number of reports from people who have had their identity fraudulently used to take out payday loans. Please check you bank transactions carefully and if you spot anything suspicious notify your bank immediately.

Dos:

*Do be very careful when dealing with loan companies that charge upfront fees
*Do be cautious if a loan company cold-calls you
*Do some research about the business offering the loan - look for proper phone numbers and physical addresses and ask for information in writing
*Do check that the company has a credit licence on the Consumer Credit Register at 
www.oft.gov.uk/ConsumerCreditRegister

Don'ts:

*Don't believe adverts which indicate a loan is 'guaranteed'
*Don't give out your card details 'for security reasons' as the company may then debit your bank account without you knowing
*Don't wire money to loan companies using money transfer services when applying for loans
*Don't go ahead with a loan if a company approves it and then demands a fee before you get the money.
 



6. Consumer rights when a company goes into Administration - eg Jessops
  • Refunds. When firms go into administration, you often cannot return faulty items or have them exchanged. While this may be a legal right, you become a 'creditor' with others the firm owes money to.
  • Non-delivered items. It is unclear what will happen to recent orders that have yet to be delivered. Be warned, they may never arrive.
  • Warranties. If you have bought an extended warranty, this is an insurance contract so it should still be valid anyway. The contract is with an insurance company, not the retailer. If you're unsure, if the contract says it's "regulated by the Financial Services Authority", it's probably an insurance contract.
  • Can I claim? If faulty items are not replaced, or deliveries never come, you should be covered under Section 75, if you paid by credit card and the item cost more than £100. If you paid by credit card for goods under £100, or on a debit card, you may be able to claim via Visa or Mastercard's chargeback schemes.
  • Gift Cards Administrators are allowed to render gift cards and vouchers invalid.

If you need any further or more specific advice give the Citizens Advice Consumer Helpline a call on 08454 04 05 06 
Recalls
  • Asda Hot Pot 200g  / all date codes
Asda is withdrawing its own-brand Great Stuff Minced Beef Hotpot because the product contains wheat/gluten, which is mentioned on the label but not in the allergen advice box. The Agency has issued an Allergy Alert.
  • Asda Baby Soothers
Little Angels Cherry Soothers bought since October 2012.
The soothers affected are sold in double packs of blue and pink and have a barcode of 0505244962706.
They have been withdrawn from sale and are being recalled from sale due to the possible risk of choking following a complaint from a customer that the outer casing became detached from the main soother.
If you have bought the Little Angels Cherry Soother 2-pack, please dispose of it or take it back to your local Asda for a full refund. No receipt is necessary.


  • Poundland Dog Harness
66538-3 ASSTD SIZE DOG HARNESS
Barcode-5025066665388

Routine testing has shown that under certain conditions when a strong dog is excited and straining on the harness the Velcro fastening may come undone allowing your dog to run free.Check the barcode on your purchase and return the item to your nearest store as soon as possible.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Wednesday 9th January 2013


Neighbourhood PolicingSurrey Police website

Surrey Police: Theft from Motor Vehicles,

Just to let you know we have had 7 reports of Theft From Motor Vehicle's in Epsom and Ewell.

Please be extra careful not to leave any items on display and make sure your vehicles are secure.

This is really important and will help prevent any further incidents occurring. Your local team are working really hard to be more visible and show as much extra presence as possible and really appreciate your help with this


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website
Surrey Police -  Burglary in the area.

Please be aware that there has been a burglary in the Northern area of Epsom & Ewell within the past 24 Hours. Entry was gained via the front of the house when they failed to gain access from the rear of the property. Please see below points of prevention to ensure you are keeping your property as safe as possible:  
1)       Never leave door or car keys, wallets or handbags within reach of a letterbox, door or window.

2)       Make your house look occupied when nobody is home by using an automatic timer to switch interior lights on and off.

3)       Set your burglar alarm whenever you leave your home. If you don’t have an alarm, we recommend you get one fitted.

4)       Always close window when you are out, and ensure French windows and patio doors are secure.

5)       Going away? Cancel milk, newspaper and other regular deliveries and ask a friend or local Neighbourhood Watch Scheme to keep an eye on your home.

6)       Mark your valuables with a property marking product and place signs and stickers around your home, making it clear that your property is marked. Photograph your valuables and keep a description of them.

7)       Always secure your shed and garage and don’t leave ladders or other tools outside which could help a burglar gain access to your house.



If you need to contact us in the meantime, you can reach us on

Email: 12713@surrey.pnn.police.uk
Tel: 101
Crimestoppers
7th January2013
Neighbourhood PolicingSurrey Police website

Surrey County Council Trading Standards TS @lert! 

Give cold callers the cold shoulder this Christmas!
...
We have received Intelligence reports of cold callers selling the following products and services:

Mattresses (beware - these may not comply with flammability standards)
Massage equipment for the elderly
More reports about offers of advertising space for businesses in emergency services magazines.

Remember - don't feel pressured into buying goods or services as a result of a cold call. Take your time, do your research and if you want to stop cold callers from knocking at your home them please contact us to obtain a "No Cold Calling Super Sticker"
Recalls 


Check your Christmas Cheese Board!

Asda, The Co-operative and Morrisons have withdrawn certain batches of mild cheddar and red Leicester cheese because small pieces of metal may be present in the following products:

ASDA Smart Price Mild White Cheddar, 385g

ASDA Smart Price Red Leicester, 385g

The Co-operative British Mild White Cheddar 250g

The Co-operative Value Red Leicester

Morrisons M Savers Mild White Cheddar, 350g

Morrisons M Savers Mild White Cheddar, 700g

Morrisons M Savers Grated Mild White Cheddar, 500g

Morrisons M Savers 10 Mild White Cheddar Cheese Slices, 240g


Pushchair recall from Bugaboo

Bugaboo is recalling some of their Cameleons and Donkeys pushchairs because the white button on the carry handle may pop out when the bassinet/pram body is resting on the ground or is placed on an unstable surface. If the white button pops out, the carry handle may detach on one side.

If you have one of the affected Bugaboo Cameleons or Donkeys you should remove the current carry handle from the pushchair until a new carry handle has been fitted.

The Bugaboo Cameleons affected by this recall have serial numbers in the ranges:-

S/N 04011090900001 to S/N 04031101009999
S/N 08011090900001 to S/N 08021100800386
S/N 140100093600531 to S/N 140103123350418

The Bugaboo Donkeys affected by this recall have serial numbers in the range:-

S/N 170101105300001 to S/N 170104130900500

Affected customers should immediately contact Bugaboo customer services on 0800 587 8265.



New year’s resolutions support

Did you know that you are up to four times more likely to be able to quit smoking if you get some support, rather than going "cold turkey" or attempting to do it alone? Contact your local Stop Smoking Service at http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.surreyquit.net&h=mAQG_EzY6&s=1 for free support to help you kick the habit. You can visit a weekly clinic near you or get support over the telephone. There is no fuss and no cost, just friendly and effective help! Call them now on 0845 602 3608

If you are looking to reduce your alcohol intake then why not try having an alcohol-free January? Feel better, save money and make a difference. http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.dryjanuary.org.uk%2F&h=NAQHwJtZH&s=1

If you are concerned about someone else’s drinking or your own, local help is available through http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.surreydrugcare.org.uk%2Falcohol%2F&h=7AQHxgUqY&s=1 and for more information go tohttp://www.facebook.com/l.php?u=http%3A%2F%2Fwww.alcoholconcern.org.uk&h=dAQEcifL7&s=1


How green will your Christmas be?

With so many presents being packaged, bought, wrapped and unwrapped at this time of year, what can you do to minimise your impact on the environment? Remembering to reduce, reuse and recycle will help to make your habits greener. For example, cut only as much wrapping paper as you need to cover a gift and separate your recyclable waste as you generate it.

Find out what the Surrey Councils are doing to help secure a greener future for Surrey and what you can do to help:http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.surreywastepartnership.org.uk%2Findex.php&h=NAQHwJtZH&s=1


Cut food waste and save money this Christmas

As food prices continue to rise around the world, it’s a sobering thought to know that many families waste up to £50 a month throwing away uneaten food. We also know that cutting down on food waste can be a challenge, especially when pushed for time and children don’t always want to eat what has been cooked for them.

To help reduce food waste, take a look at http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.lovefoodsurrey.com%2Fcomponent%2Fcontent%2Farticle%2F231&h=5AQGw2sjq&s=1 where Love Food Surrey chef Carmela Tomkins gives her top festive tips to help you plan the perfect waste-free Christmas.



Taking just one small step to reduce food waste can have a big positive effect on the environment and save you money too. Will these tips inspire you to take that step?


If you need to contact us in the meantime, you can reach us on

Email: 13039@surrey.pnn.police.uk
Tel: 101
Crimestoppers
END 2012
= = = = = = = = = = = =
20th December 2012
Neighbourhood PolicingSurrey Police website
 Surrey County Council Trading Standards
TS @lert!

Give cold callers the cold shoulder this Christmas!

We have received Intelligence reports of cold callers selling the following products and services:

Mattresses (beware - these may not comply with flammability standards)
Massage equipment for the elderly
More reports about offers of advertising space for businesses in emergency services magazines.  
Remember - don't feel pressured into buying goods or services as a result of a cold call.  Take your time, do your research and if you want to stop cold callers from knocking at your home them please contact us to obtain a "No Cold Calling Super Sticker"
Recalls
  • Check your Christmas Cheese Board!
    Asda, The Co-operative and Morrisons have withdrawn certain batches of mild cheddar and red Leicester cheese because small pieces of metal may be present in the following products:
ASDA Smart Price Mild White Cheddar, 385g
ASDA Smart Price Red Leicester, 385g
The Co-operative British Mild White Cheddar 250g
The Co-operative Value Red Leicester
Morrisons M Savers Mild White Cheddar, 350g
Morrisons M Savers Mild White Cheddar, 700g
Morrisons M Savers Grated Mild White Cheddar, 500g
Morrisons M Savers 10 Mild White Cheddar Cheese Slices, 240g
If you have bought any of the products listed above, please go to the following link for further instructions:http://www.food.gov.uk/news-updates/recalls-news/2012/dec/cheese-metal-withdrawal
  • Pushchair recall from Bugaboo
Bugaboo is recalling some of their Cameleons and Donkeys pushchairs because the white button on the carry handle may pop out when the bassinet/pram body is resting on the ground or is placed on an unstable surface. If the white button pops out, the carry handle may detach on one side.

If you have one of the affected Bugaboo Cameleons or Donkeys you should remove the current carry handle from the pushchair until a new carry handle has been fitted.

The Bugaboo Cameleons affected by this recall have serial numbers in the ranges:-

S/N 04011090900001 to S/N 04031101009999
S/N 08011090900001 to S/N 08021100800386
S/N 140100093600531 to S/N 140103123350418

The Bugaboo Donkeys affected by this recall have serial numbers in the range:-

S/N 170101105300001 to S/N 170104130900500

Affected customers should immediately contact Bugaboo customer services on 0800 587 8265.


Stay safe in your home at Christmas
Christmas is a time when your home is likely to be full of people and it is in the excitement of the season that accidents can easily happen.  The Royal Society for the Prevention of Accidents has issued 12 safety tips to help prevent your festivities being cut short by a trip to casualty: 

http://www.rospa.com/homesafety/adviceandinformation/christmassafety/safety-tips.aspx

New year’s resolutions support
Did you know that you are up to four times more likely to be able to quit smoking if you get some support, rather than going "cold turkey" or attempting to do it alone?  Contact your local Stop Smoking Service atwww.surreyquit.net for free support to help you kick the habit.  You can visit a weekly clinic near you or getsupport over the telephone.  There is no fuss and no cost, just friendly and effective help! Call them now on 0845 602 3608
If you are looking to reduce your alcohol intake then why not try having an alcohol-free January?  Feel better, save money and make a difference. http://www.dryjanuary.org.uk/  
If you are concerned about someone else’s drinking or your own, local help is available throughwww.surreydrugcare.org.uk/alcohol/ and for more information go to www.alcoholconcern.org.uk
How green will your Christmas be?
With so many presents being packaged, bought, wrapped and unwrapped at this time of year, what can you do to minimise your impact on the environment?  Remembering to reduce, reuse and recycle will help to make your habits greener.  For example, cut only as much wrapping paper as you need to cover a gift and separate your recyclable waste as you generate it.
Find out what the Surrey Councils are doing to help secure a greener future for Surrey and what you can do to help:www.surreywastepartnership.org.uk/index.php

Cut food waste and save money this Christmas

As food prices continue to rise around the world, it’s a sobering thought to know that many families waste up to £50 a month throwing away uneaten food.  We also know that cutting down on food waste can be a challenge, especially when pushed for time and children don’t always want to eat what has been cooked for them.
To help reduce food waste, take a look at  www.lovefoodsurrey.com/component/content/article/231 where Love Food Surrey chef Carmela Tomkins gives her top festive tips to help you plan the perfect waste-free Christmas.
Taking just one small step to reduce food waste can have a big positive effect on the environment and save you money too.  Will these tips inspire you to take that step?


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
- - - - - - - - - - - - - - -

Neighbourhood PolicingSurrey Police website

Surrey Police: REED Event

Your Local Team held a REED event yesterday (Roads Education Enforcement Day) held at NESCOT college on the A240 in both directions.  The operation ran from 0830-1400 hrs with assistance from our partners including the DVLA, VOSA and Epsom and Ewell taxi Licensing.  This was supported by the Reigate and Banstead CRO & RPSCO as well as the Guildford CRO and RPCSO.  PC Nicholson from RPU also assisted from lunchtime onwards.

The final statistics are as follows:

70 vehicles were stopped.
No positive breath tests.
23 Driver Alerts were issued
4 Fixed Penalty Notices given
10 x PG9 Prohibition notices issued - predominantly for "tinted windows" plus two for defective tyres and one for defective exhaust.
1 x S23 drug search
1 x S165 vehicle seizure for no driving licence

These results show what hard work from your team can achieve, and hopefully more drivers will now be more aware.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
18th December 2012

Neighbourhood PolicingSurrey Police website
Surrey Police: Trading Standards
Good Morning,
This is the message that was meant to be attached yesterday...Sorry for the confusion. 

Surrey County Council Trading Standards
TS @lert!

Delivery problems rife when buying online, so how do you avoid delivery headaches this Christmas?
More than 60% of people have had delivery problems with something bought online, while nearly one in ten experienced problems with a Christmas delivery

Recalls
  • Cosy Comfort Hot Water Bottle sold in TK Maxx  stores between October and December 2012 is missing the required safety warning advising customers that the "stopper" (screw cap) is a potential choking hazard and that the product is not suitable for children under 3 years.
If you purchased one of these products please return to any TK Maxx store for a full refund. For further enquiries please call Customer Service on 01923 473561 or email customerservice@tjxeurope.com

  • SavePower Universal Standby Saver Part No 06718 - Barcode: 5707542001513
Some units of the product have reportedly caught fire during use and therefore ALL product is being recalled to enable further investigation.
Check the barcode and part number of your product and return the item to the store of purchase as soon as possible. You will receive a full refund of the purchase price of your product. 

  • Pampered Chef Garlic Slicer
The Pampered Chef has decided to initiate a voluntary recall of The Pampered Chef Garlic Slicer (#1113), which was sold between 1 July 2009 and 31 August 2011.  We decided to voluntarily recall the Garlic Slicer after receiving a few consumer reports that while using the Garlic Slicer, one of the blades affixed to the bottom of the unit dislodged and separated posing a potential safety risk. 
For all customers who purchased the Garlic Slicer during this time period, The Pampered Chef is offering a replacement.
Please note the Garlic Slicers sold by The Pampered Chef after 31 August 2011 (on right) are not part of this recall.  

Should you have any questions, please email them to productalert@pamperedchef.co.uk or call 01344 823608. 

  • Harrods Date and Tea Fruit Cake
Harrods has recalled some packs of its own-brand Date and Tea Fruit Cake as some products have developed signs of mould spoilage.
The product being recalled is:
  • Harrods Date and Tea Fruit Cake, 740g
  • 'Best before' dates: 10 March 2013 and 15 April 2013
  • Batch code: 3771012
If you have purchased the above product, please do not consume it but return to the store for a full refund.

Do You Have a Dangerous Gas Cooker in Your Home?
In the last week there has been renewed interest in a recall of gas cookers that have been responsible for a number of deaths. This recall was originally launched in 2009.
These gas cookers are designed to be used with the grill door open when grilling. If the door is shut dangerous levels of carbon monoxide can build up. These cookers have been responsible for 8 deaths in the UK and Ireland.
The purpose of this message is to clarify which cookers are affected and to encourage people to find the cookers that have not been repaired.

There are 65,000 gas cookers in the UK and Ireland involved in this recall. They were all made by Beko but were sold under a number of Beko and Glen Dimplex brands. 


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


10th December 2012

Neighbourhood PolicingSurrey Police website
Warning - Theft from vehicles and vehicle theft

The Epsom and Ewell Safer Neighbourhood Team is warning car drivers to be on their guard following a spate of vehicle theft and theft from vehicles in Epsom and Ewell.

Thieves mainly targeted cars parked on residential roads either by smashing or forcing their way into the vehicles, also targeting insecure vehicles. Items taken were cash, satellite navigation, tools, number plates and catalytic converters. The offences were committed during hours of darkness and overnight.

Now officers are warning drivers to be extra vigilant and inform police immediately if they see any suspicious behaviour around parked cars.

Vehicle theft and theft from vehicles make up almost a third of all reported crime and can be frustrating and very expensive for victims.
There are some straightforward advices which will help to lessen your chances of becoming a victim of vehicle crime:

Lock the doors and boot whenever you leave your car even if it is for a short period of time!

When leaving your car

  • Don’t leave anything inside your car. Clothes, cigarettes and loose change can all encourage a break-in.
  • Remove the stereo or stereo fascia if possible.    
  • Remove satellite navigation devices if possible, including the support cradle. Wipe away any suction pad marks left on the dashboard or windscreen.
  • Leave your glove box open, to show it is empty.
  • Close windows and sunroofs.

Parking

  • Keep your car parked in a garage if possible and lock both vehicle and garage.
  • When away from home, or if you don’t have a garage, always try to park in a well-lit, open location.
  • If possible, park in police approved car parks displaying the ‘ParkMark’ logo. Visitwww.parkmark.co.uk for more information.

Extra precautions

  • Look after your car keys and keep them out of sight, even at home. Keep keys on you, or hidden, at all times.
  • Secure number plates with anti-tamper or clutch head screws or purchase theft resistant number plates that break into small pieces when removed.
  • Never store driving documents or vehicle documents in the car. Keep them at home.



If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers
7th December 2012


Neighbourhood PolicingSurrey Police website

Surrey Police Epsom Town Staff

Your local Team has been running a stall within the Ashley Centre alongside Allen Price from the Home Improvement Agency, 450 packs of information wee given out.

Information included

1. Health and Safety Grab rails Fix trip and slip hazards Key safe Installing a fire / smoke alarm Installing a security light

2. Bathrooms Repairing a toilet Installing a washing machine Repairing an overflow Resealing a bath and shower Fix dripping taps Fit a bathroom mirror

3. General Putting up a shelf Hanging mirrors and pictures Assembling flat pack furniture Painting/decorating

4. Clear guttering Gardening Lawn mowing Tree pruning Garden tidy up Fencing repairs Gate repairs / painting

5. Electrical Fitting a light Changing a switch Changing a light bulb Replacing an extractor

6. Home Security Fit Door Chain Key safe Fit a Spyhole New door and window locks Home safety check


If you missed this opportunity please get in contact and we can get some leaflets sent to you, or follow this up if you need anything further.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

5th December 2012

Neighbourhood PolicingSSurrey Police website

Surrey Police Notice: Christmas Crime Prevention

Ordering the turkey, doing the Christmas shopping, putting up the decorations – there’s lots to do over the festive season but make sure you are not on a burglar’s to-do list by also thinking about your home security.

Surrey Police launched a two month campaign in October urging members of the public to see their property from a burglar's point of view in a bid to stop the traditional rise in burglary offences over the autumn and winter months.

Detective Superintendent Ray Blythe said: “With all the excitement of the Christmas period, people can become a bit lax with their home security – at the very time when they need to be the most careful. Police forces nationally tend to see an increase in burglary offences over the festive period with the long dark nights and people buying expensive gifts to give to their loved ones.

“I would urge members of the public as they open the window of their advent calendar tomorrow morning to consider how easy it would be for a burglar to open a window or door to their house. This is not about scaring people but the last thing anyone wants is to wake up on Christmas morning without any presents.”

As part of the campaign a series of radio adverts will be broadcast over the weeks leading up to Christmas urging the public to protect their homes and possessions. A short video entitled ‘The Christmas Presents’ is also available on the Surrey Police website.

Christmas cards are being sent to dozens of repeat offenders reminding them of the consequences if they re-offend. Officers also continue to carry out additional operational activities targeting high risk areas and known offenders.
To help you enjoy a happy and safe Christmas and New Year, Surrey Police recommends the following:

At home
  • Don't leave presents under the Christmas tree in view of a window. Hide them somewhere safe until Christmas morning.
  • Security mark expensive presents, such as electronic equipment with a forensic marking product and keep an inventory on a property registration website such as www.immobilise.com.
·         Dispose of Christmas gift packaging carefully. Empty boxes left outside can advertise to thieves what they can find inside.

Going away?
  • If you are going away over the festive period ask a neighbour or your local Neighbourhood Watch scheme to keep an eye on your house.
  • Do not post details of your holiday on social networking sites.
  • Make your house look occupied by using automatic timer switches to turn interior lights, radios or TVs on and off and ensure you cancel your milk and newspapers.
  • Remember to lock all doors and windows and to set your burglar alarm.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers
4th December 2012
Neighbourhood PolicingSurrey Police website

Tenant evicted

Rosebery Housing Association has evicted a 35-year-old woman from a home in West Ewell, for serious anti-social behaviour (ASB) and a conviction of racial abuse.

Rosebery had received many complaints about the tenant’s behaviour, which included racial abuse and noise nuisance. An ‘Acceptable Behaviour Contract’ was issued by Rosebery and Epsom & Ewell’s Safer Neighbourhood Team in May 2011. Following a breach of contract, a conviction for Racially Aggravated Public Order, an alleged assault, and other serious ASB, legal proceedings were started to evict the woman.

The alleged assault meant the woman was later tried at court for Assault By Beating. Rosebery’s Housing Officer Ben Stevens, PC Elena Polo-Fernandez, PCSO Michaela Pearce and Sergeant Gary Pickett worked hard to collect ASB evidence for the case – which resulted in another conviction.

After the trial, Rosebery secured outright possession of the home and the tenant was evicted on 15th November 2012.

Deborah Pike, Chief Executive for Rosebery Housing Association said: “I’d like to thank the local community and Epsom and Ewell’s Safer Neighbourhood Team for working closely with us to bring this action. When dealing with the problem of anti-social behaviour, evidence from the community and the police is so important in enabling us to address it. We will take action where necessary to ensure that a few don’t spoil it for the majority of residents who just want to get on and enjoy their lives.”

Sgt. Gary Pickett of Surrey Police said: “We take anti-social behaviour very seriously and this sends out a clear message that such behaviour will not be tolerated. This successful eviction is due to the great effort of all parties concerned and showed great partnership working between the housing association, Surrey Police and the local residents.”


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
1st December 2012
Neighbourhood PolicingSurrey Police website


Surrey County Council Trading Standards

TS @lert!

1. PPI Phone Call
Issue: Recently a lady in the Guildford area received a phone call saying that she is owed over £2000 and that someone would be coming to her house to collect £150 that was required to release the money. It was a male with a strong Asian accent who made the call. When we intervened and tried to call him back on the number given he hung up on us!

Solution: Be wary of such phone calls and texts and do not let anyone into your house that your don't know
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.
The Police can also be contacted on 101 or in an emergency 999.


2. Solar Panels in New Homes
Issue: New build houses that are sold with the promise of saving you money with Solar panels installed maybe worth checking out carefully.
Solution: It is important to read the small print and be aware of any on-going maintenance payment required. For this and any other type of enquiry pleas call the Citizens Advice Consumer Helpline on 08454 04 05 06


3. Scam phone call targeted at a pensioner
Issue: A pensioner from the Guildford area received an unsolicited and unusual phone call claiming that as a pensioner she was eligible for £1000, and should therefore press a number on her keypad to confirm her details and arrange payment. Luckily she didn't follow these instructions and fall for a potential scam.

Solution: This is a very real problem and one which many people across the county and the country at large suffer from each and every day. The particular approaches vary widely and many, if not all, originate from outside of the UK. The telephone preference service goes some ways to stopping these calls, but it's not a foolproof system. We suggest using caller display, not answering unless you know the caller or even screening your calls using an answerphone. In any case don't give out your personal or bank details to a stranger!
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.


4. Thinking of getting a new driveway?
Issue: We are aware of traders quoting for driveway work throughout Surrey, and not abiding by the law. Even some of the bigger companies are not innocent!
.....Remember:
If you pay or agree to pay over £35 for any services or goods that are sold to you during a visit to your home or your place of work, then:
  • You have 7 days to cancel the agreement. Any monies you have paid should then be returned to you.
  • The caller must give you a written cancellation form setting out your rights when you agree the contract. If the caller does not provide you with this information he is committing a criminal offence and the agreement isn’t valid.


5. Rogues targeting the vulnerable
Issue: We have been alerted to the fact and are now working with an elderly couple in Dormansland that seem to have fallen victim to rogues who are preying on them and talking them into often un-necessary and vastly overpriced work.

Solution: Please keep an eye on your friends, family and neighbours as often the 'victims' don't realise they have been scammed. 
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06 - we may be able to help!



5. Guttering
Issue: We have raised the issue before of tradesmen dropping leaflets through doors - there is nothing wrong with this except that on several occasions in the Epsom area and now in the Long Ditton area, the details on the card give false addresses and sometimes even one of the phone numbers is false. The traders we are aware of  don't have fancy names but instead XXX gutters or XXX guttering.

Solution: It is a case of 'buyer beware' when choosing a trader - check them out! Does their address actually exist? Have they been recommended by anyone? Are they a member of a trade association and if so is it a false claim or are they genuinely a member?
We suggest using a Buy With Confidence member as they have been approved by Trading Standards!


6. Loan Sharks
Once again we would like to highlight the work of the Trading Standards Illegal Money Lending Team. They are specialists in dealing with unlicensed lenders, bringing them to justice and supporting victims.
  • Have you been offered a cash loan without paperwork?
  • Been threatened when you couldn't pay?
  • Had your benefit or bank card taken from you?
  • Had a loan which keeps growing even though you are making payments?
...If you have answered yes then you may have been bitten by a shark!

For confidential help and advice you can call 0300 555 2222 (local call rate and includes inclusive minutes from mobiles)
You can email reportaloanshark@stoploansharks.gov.uk
Text: loan (space) shark (space) + your message to 60003
4. Recalls

  • Mothercare all in one dress up
We are aware that the following garments are missing an information statement advising customers that they are not recommended for wearing in bed and should be removed before sleeping. This advice is given to avoid the risk of over heating because these garments have hoods. 
W5567Brown Bear Fleece Dress Up
W5573Cream Bear Dress Up
W5606Pink Rabbit Dress Up
W5605Dinosaur Dress Up
W5607Giraffe Dress Up

  •  Homebase large growing santa and snowman Christmas decoration
There is a wooden post which supports the head of the figure. The pointed profile of the post may pose the risk if it becomes exposed.
If you have one of these items purchased from Homebase please STOP USING IT immediately.
Please return the product to your nearest Homebase Store for a full refund. 
  •  Debenhams Baker (by Ted Baker) snow suits and jackets

Debenhams is recalling a number of Baker by Ted Baker snow suits and jackets. They have found that the zips on these snow suits and jackets can scratch or graze the face or neck of babies and small children.
There are 8 Baker by Ted Baker snow suits and jackets affected by this recall. They are:-
  • 240020742582 - Baby girl cream fur snowsuit (0-24 months)
  • 239020704403 - Baby boy quilted red snowsuit (0-24 months)
  • 240020742505 - Baby girl pink fur snowsuit (0-24 months)
  • 239020703343 - Baby boy memory navy snowsuit (0-24 months)
  • 240020744105 - Baby girl pink printed snowsuit (0-24 months)
  • 240020746805 - Baby girl pink quilted snowsuit (0-24 months)
  • 240020756074 - Toddler girls light brown print padded jacket (12 months-5 yrs)
  • 240020742682 - Baby girl cream printed jacket (0-24 months)
All of these snow suits and jackets were sold by Debenhams between 6th August 2012 and 23rd November 2012.

If you have one of the affected Ted Baker snow suits or jackets you should return them to your nearest Debenhams store for a full refund

  •  Sainsbury's Red Tree Iced Rich Fruit Cake (900g & all date codes)
Sainsbury's is recalling their own brand Red Tree Iced Rich Fruit Cake because of mould spoilage.
If you have the affected Sainsbury's Red Tree Iced Rich Fruit Cake you should not eat it. Instead you should return it to your nearest Sainsbury's store for a full refund.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website


Surrey Police: Burglaries

Please be extra cautious with security coming up to Christmas, your local team are doing everything possible to keep Crime including Burglaries low but please help us by making sure your possessions including houses/cars/garages/sheds are locked/alarmed and as secure as possible.
Back doors are especially vulnerable as this is a prime target for offenders, do not keep keys/possessions on display and please work with us and your neighbours to keep the area safe.




If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website

ASBO - Leonard Young

An Epsom man has been banned from consuming alcohol in a public place under conditions of his anti-social behaviour order (ASBO).

Leonard Young, 42, of Gatley Avenue, appeared at South East Surrey Magistrates Court (Redhill) on Friday, 30 November where he was given the ASBO which will run until Sunday, 29 November, 2015.

Under the conditions of the ASBO Young is prohibited from:

• Behaving in a manner or incite others to behave in a manner either verbally or physically in any public place which is likely to cause alarm harassment or distress to one or more persons not of the same household as himself in the county of Surrey.
• Being drunk in any public place where the general public have access in the county of Surrey.
• Not to contact directly or indirectly a named person.
• Being in possession of or consuming from any open or unsealed vessel or jar containing intoxicating liquor in any public place in the county of Surrey.

Epsom Neighbourhood Officer PC Elena Polo-Fernandez, said: “Mr Young’s behaviour has not only caused distress and upset to his victims but also had a detrimental effect on the local community as a whole.

“I hope the action taken against Mr Young demonstrates our commitment to ensuring Epsom remains a pleasant place to live and work.”

Anyone who would like to discuss anti-social behaviour in their area is urged to contact their Safer Neighbourhood Team on 101 so appropriate action can be taken.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

26.11.2012

Neighbourhood PolicingSurrey Police website
 TS @lert!


1. Rogue Roofer
Issue: We have been alerted to the fact that a cold calling roofer in the Fetcham area is touting for business -one unlucky resident awoke one morning to find that un-requested work had been started on his roof after only a quotation had been given and even though the trader stopped, damage was left!

Solution: Say NO to doorstep callers. Ensure that you get a written cancellation notice explaining your cooling off period - this is a legal requirement! Traders can only start work within this period of time if you give to them in writing permission to start work sooner. In this case the resident may be able to take the matter through the Small Claims court to get the damage rectified. For further advice on this please call the Citizens Advice Consumer Helpline on 08454 04 05 06

2. Advertising Scam
Issue: In this scam both residents and businesses in Surrey are receiving unsolicited telephone calls either offering cheap advertising or claiming that an advert has been placed in a magazine and the invoice now needs paying!
Solution: If you agree to advertising, check that the publication actually exists! is the publication going to be seen by your target audience? If someone is demanding that an invoice be paid, check your accounts and that you did agree to it before parting with any money!

3. Doorstep Selling Christmas items
Issue: Following on from our last alert that highlighted 'Nottingham Knockers' we have had reports that similar instances are occurring throughout the South East, more locally in the Addlestone, Runnymede and Ewell areas selling Christmas items such as wrapping paper, cards, calendars etc. These 'lads' are often quite persistent in nature and some residents may find that intimidating. More often than not they do not hold a valid Pedlars licence but instead show a 'trial period' ID card.
Solution: Our advice is not to buy goods at the door. Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.
The Police can also be contacted on 101 or in an emergency 999.

4. Counterfeit Money
Issue: There has been an incident where a couple of males in the Godstone area in a white flat-bed lorry are offering to buy scrap metal.One resident agreed to sell some for a value of £400. The notes (£20's) were later found to be counterfeit. Surrey Police are aware!
Solution: Buyer- or in this case seller beware! Please report this type of incident to the Police via their 101 number.
5. Recalls

  • Issue: Aldi is withdrawing three varieties of Specially Selected sauces, because egg is not mentioned in the full ingredients list.All batch codes and 'best before' dates are affected.If you are allergic or sensitive to egg, do not eat this product.

Specially Selected Pesto Rosso Sauce, 190g (barcode 25192896)
Specially Selected Pesto Genovese Sauce, 190g (barcode 25192889)
Specially Selected Tomato & Ricotta Pasta Sauce, 340g (barcode 25279474) 


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website

Surrey Police: Burglary Reduction

Message from your local team.

There has been a recent reduction in Burglaries in the area, however please can all residents remain vigilent regarding property and Motor Vehicles in the time coming upto Christmas and please make sure all possessions and property is as secure as possible.

Please do not leave any items on display in either your vehicle or within plain view of your house windows as this will invite criminality. Please make sure alarms and lighting is in place to help deter any potential offenders.

We want you to be as safe as possible and your team will continue in their patrols and hard work to Police your area and show high visibility.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website
 TS @lert!

This week is National Consumer Week and the the theme is Cold Calling - Don't Buy It!
We are particularly proud as our yellow stickers have 'gone national' and backs up the message we have been promoting re cold calling traders.


  • The Trading Standards Institute also liked the messages that Trading Standards Officers from Surrey gave in this short video and so posted it on YouTube.
  • Martin Lewis - the Money Saving Expert also gave an interview as did a couple from Surrey who had been conned on the doorstep.

  • Cold Calling Alerts!
1. Nottingham Knockers 
Issue: Ourselves and the Police refer to these types of fraudsters as 'Nottingham Knockers', because that's where the scam originated.

A team are usually bussed into a locality and dropped off to cold call residents, to flog them overpriced dusters, ironing board covers, etc, supposedly because  they've been enrolled in some sort of offender rehabilitation scheme. 
Their opening line is usually akin to: "Good morning, sir, my name is Tom and although I've been a bit of a bad lad in the past, I'm now trying to straighten myself out. Would you like to buy some of my goods?" 

They may apply pressure to easily swayed residents and display signs of aggression to get them to buy their dodgy goods.
Moreover, requests for glasses of water and to use toilet facilities are sometimes used as a pretext for getting into the properties with a view to distraction burglary.

We have had reports that these door knockers have been in the Woking area recently.

2. 'Free' Exterior Walls assessment
Issue: As mentioned in our last alert - there are companies that are cold calling offering these free wall assessments and asking for your details, we have had recent reports now in the Epsom & Ewell area and in Stanwell. They may not be out to scam you but they may subject some residents to pressure selling and signing on the dotted line!
Solution: 

Cold Calling Solution -
  • Use our stickers, point them out to any trader that knocks on your door and politely ask them to leave.
  • If you need work carrying out on your property, find a recommended trader, get several quotes and take your time!
  • You don't have to answer your door to someone you don't know
  • Be suspicious, stay suspicious and stay safe!
  • You can get stickers from libraries, council offices, police offices or call our contact centre on 03456 009 009
  • Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.


3. Insurance phone calls
Issue: We have been notified that a vulnerable resident has been cold called on the telephone from an 'insurance company' encouraging her to claim for compensation for injuries from a previous accident, even though it was made clear that no injuries were sustained. They are encouraging fraud just to get some commission. Luckily we were informed and will try to intervene!

Solution: Avoiding these types of calls is not that easy. We recommend the telephone preference service, caller ID and being careful who you give your phone number out to. This will help but there are no guarantees. If you do get a call you don't want then don't engage in conversation but simply say "no thank you" and hang up!

Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.

4. Strange letters & phone calls
Issue: One resident has been receiving letters encouraging him to call a number. The person at the other end is not giving out his company details or even a surname but insists that he is trying to find the residents girlfriend to pass on a letter. The 'trader' claims to be working on behalf of housing associations and energy companies. - The 'trader' is persistent and the story keeps changing but has the hallmarks of a scam!

Solution: Please don't give out personal information to someone who cold calls you at the door or on the phone. If someone claims to be from the housing association or your energy supplier - why not phone them back on a number from a previous correspondence to check them out?
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.

5. Courier Scam
Issue: A Surrey Resident recently received an unsolicited  telephone call from a male stating he was from a courier company.The caller explained that the resident was due a delivery and was ringing to confirm the resident would be at home to receive it. 
About an hour later a man arrived with basket of flowers and a bottle of wine.The delivery man explained that there was a £3.50 delivery charge and could not accept cash. The resident produced a debit card and the delivery man swiped the card in a mobile card machine and the resident entered their  PIN number. The machine produced a receipt  for £3.50 so all appeared legitimate.
The following day a total of  £4,000 had been withdrawn from the residents account,  by means of charges and ATM withdrawals.
Other residents in Surrey have fallen victim to this scam. 

Solution: Be wary of accepting surprise gifts at the door and do not use you a credit or debit card for payment.
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.
5.  Recalls

  • Issue: Walkers Lights Variety 6 packs (6x24g) have been withdrawn because milk is not mentioned on the ingredients list of individual Lights Sour Cream and Chive contained in the pack. Best before dates: 12 January 2013 and 19 January 2013
    Solution: If you are allergic to or intolerant of milk, do not eat this product. Please take products back to the store where purchased from
  • Issue: Asda withdraws Milk Chocolate Spread 400g, because the product contains hazelnuts, which are not listed on the label. If you are allergic or sensitive to hazelnuts, do not eat this product. All batch codes and best before dates are affected.
    Solution: If you have bought the above product and have an allergy or sensitivity to hazelnuts, do not eat it. Please return it to your nearest store for a full refund. 
  • Issue: Harrods recalls Leonidas Fresh Belgian Chocolates because the products contain allergens that are not declared in the ingredients list.
The products being recalled are:
• Leonidas Fresh Belgian Chocolates (Gold Paper Wrapped Box and Gold Ribbon), 227g, 454g and 680g
• ‘Best before’ date: 3 December 2012

• Leonidas Fresh Belgian Chocolates (Halloween Orange Wrapped Box, Black Ribbon and Small Plastic Pumpkin), 227g and 454g
• ‘Best before’ date: 20 December 2012

Solution: If you are allergic to or have an intolerance of wheat (gluten), nuts, milk or egg, do not eat this product.Please contact Harrods for further information
  • Issue: Harrods recalls Rose Prince mincemeat and mince pies because the products contain various allergens which are not listed on the label.
The products being recalled are:
Harrods Rose Prince mincemeat, 400g 'Best before' date: March 2013
Allergens: undeclared wheat (gluten) and nuts.


Harrods Rose Prince mince pies, 270g 'Best before' date: end 3 November 2012 and 12 November 2012
Allergens: undeclared milk, egg, wheat (gluten) and nuts.

Solution:  If you are allergic to or intolerant of wheat (gluten), nuts, milk or eggs, do not eat these products. Please contact Harrods for further information


If you need to contact us in the meantime, you can reach us on

Email: 12713@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website

Surrey Police: Criminal Damage to Vehicle.

Please be aware that criminal damage to a motor vehicle parked on a private driveway of Chessington Road happened on Sunday 11th November at approx 5.33am
A high top van with a roof rack was seen at the location, and a person dressed in a hooded jacket was also seen. If you have seen or heard anything that may help please can you contact Surrey Police on 101 and quote the Crime Ref EP/12/4473
Many thanks


If you need to contact us in the meantime, you can reach us on

Email: 13039@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website

TS @lert!


1. Ofcom text message scam
Issue: Be aware of a text message scam. Some mobile customers have received text messages claiming to be from Ofcom. It asks consumers to click on a website address and then enter their personal details.
The text message claims to be from the “Ofcom Communications Team” and mobile phone number of the sender is six digits in length. This is a scam. If you receive the text message then do not click on the website

Solution: You can report the scam to Action Fraud by calling 0300 123 2040 or via the website http://www.actionfraud.police.uk/
If you are concerned that you may have submitted your personal details then contact the Information Commissioners Office on 0303 123 1113 or via the website http://www.ico.gov.uk/

2. 'Free' exterior wall assessments
Issue: We have been alerted to Cold callers in the Caterham area who are offering free exterior wall assessments. In our experience this usually leads to pressure selling that could cost you £1000's.        

Solution: Do not invite them in or offer to buy products at the door as they can be very persuasive! Try using our No Cold Calling Sticker to deter them and to remind yourself to say NO to doorstep callers!



3.Thermal coating sales
Issue: An elderly lady in the Woking area was cold called and told that she needed a thermal coating on her roof costing £4000. It is questionable that this was needed.

Solution: Please look out for neighbours etc - luckily in this case no money was paid as her son intervened!
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.


4.Tree surgeons
Issue: There seems to be an increase of tree surgeons in the Epsom area touting for work by distributing leaflets. We have found that the information given on these flyers such as the address is false leading us to question if these traders are rogues!        
Solution: Please note not all traders are out to scam you, but its worth checking a few details, getting a few quotes and asking for references to make sure! 
You could always try one of our Buy With Confidence members as they are vetted by Trading Standards! 


5. Festive door to door sales
Issue: We find around this time of year an increase of traders knocking on doors selling items such as Christmas wreaths and similar festive items. Once gaining your trust they may find something 'wrong' with your house (blocked gutters, missing roof tiles, needing new driveway etc). 
Solution: Don't get taken in by 'sob-stories' or 'actually I've got a mate that fixes roofs'.
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.

4. Recalls
  • Issue: Fat- Burning Substances: Urgent advice has been issued by the Food Standards Agency to the public, and to people in the bodybuilding community in particular, following the deaths of two people believed to have taken a ‘fat-burner’ substance in tablet or powder form that contain DNP. This chemical is not suitable for human consumption. Please see this link to the Food Standards Agency for further information!
    Solution: Anyone who believes they may have taken DNP should seek medical advice immediately.
  • Issue:
    Lidl Weco Aquila Firework Recall If you have bought fireworks from Lidl, please check the brand as the Weco Aquila ones have been recalled.They may explode at ground level rather than in the air!
    Please see the 
    RecallUK link for more details.

    Solution:
    If you have the affected Lidl Weco Aquila Firework DO NOT USE IT BECAUSE IT IS DANGEROUS. You should return them to your nearest Lidl store for a full refund.
  • Issue: Asda is recalling a batch of Caramel Bites because peanuts are not mentioned on the ingredients list on the outer wrapper. Asda 14 Caramel Bites, 280g pack,‘Best before’ date: 14 September 2013, Batch number: L523732
    Solution: If you have bought the above product and have an allergy to peanuts, do not eat it. Instead, return it to your nearest Asda store for a full refund. 
  • Issue: White Knight Condenser Tumble Dryers a purchased connector component is not to specification and that this component has been fitted to 1800 White Knight Condenser dryers built in Oct 2010. We believe that the use of this connector can potentially lead to overheating of the appliance and if left unresolved could create a potential fire hazard over time.Check this link for further information!
Models:
0312 76A 15002 (77AW)
0312 767 15009 (767C)
0312 76A 15010 (77AW)
0312 76A 15330 (77AS)
0312 76A 31000 (CL76AWH)
Solution: Call freephone 0800 952 1102 for a free replacement. www.whiteknightrecall.co.uk


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website

Know any burglars? Cash rewards offered by Crimestoppers for information about those involved in burglary offences


Crimestoppers is supporting Surrey Police's ongoing burglary campaign by offering cash rewards for information about suspected burglars.

Members of the public who know of anyone involved in burglary activity can help fight crime without revealing their identity by passing information to the independent charity. Crimestoppers is offering rewards of up to £1,000 for information that leads to the arrest and charge of suspects for offences of burglary and handling stolen goods.

Tim Prideaux JP, DL Chairman of Surrey Crimestoppers said "We all want our homes and valuables to be as safe as possible so if you have any information about any burglary but don't want to reveal your identity then please contact Crimestoppers on 0800 555 111."

Detective Superintendent Ray Blythe said: "Surrey Police are pleased to be working alongside Crimestoppers once again in our bid to reduce burglary activity. We know that some people don't want to talk to the police and don't want to give their name but do have information about burglars in their area. I would encourage anyone who knows about those involved in this distressing crime to tell someone – whether that be the police or Crimestoppers – to make sure we can bring these individuals to justice.”

If you wish to pass on information about crime, safe in the knowledge that your identity will remain anonymous, please contact Crimestoppers on 0800 555 111 or use the untraceable online form at http://www.crimestoppers-uk.org/


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Thank You
Good Afternoon,
Just wanted to send you all a massive thankyou, so many of you have got back to us saying you are willing to help us with the leaflets. We all really appreciate your support and your local team will be in contact very soon with the leaflets.
A couple of you have asked if this will be a regular thing, I can not say for definite but I can promise there will never be any pressure put on anyone to do anything, it is only through your good will and kindness.
Thankyou again.

Samantha Page (11728) Neighbourhood Team Co-ordinator
Safer Neighbourhood Team
Epsom and Ewell
Surrey Police
Phone number   01483 637320
epsom@surrey.police.uk
I mainly work Monday to Friday covering between the hours of 07:00 to 20:00 ( shift pattern worked ) or alternative contact details outside these hours -
For non-urgent notification of a minor crime you can also use the online crime reporting facility available at www.surrey.police.uk

For local news, dates of local surgeries or your next Police-Public panel meeting please visit www.surrey.police.uk and go to ‘My Neighbourhood’.
Surrey Police – With You, Making Surrey Safer 
The content of this email is NOT PROTECTIVELY MARKED

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Dear NHW Members

All Surrey Police Notices will be released on this HOME page when received. You will be alerted to important updates via 'What's New' page.

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Surrey Police: Operation Candlelight - Cash for Information 
This year’s anti-burglary initiative, Operation Candlelight, launched on Monday, 22 October and is well underway. Operational activities have targeted high risk neighbourhoods and known offenders; crime prevention postcards have been sent to ‘at risk’ properties to encourage residents to improve their home security while roadshows and bus back advertising have taken place across the county.

In the second phase of the operation, we are teaming up with Crimestoppers in a bid to urge residents to tell the charity what they know about possible burglars and the handling of stolen goods in return for cash rewards of up to £1,000.  

Following the success of last years campaign which saw an increase in calls to the charity, Crimestoppers will use Facebook, advertising posters in buses across Surrey and a targeted ‘Know a burglar?’ leaflet drop to make as many people as possible aware of the rewards while pledging the anonymity that Crimestoppers offer.

Tim Prideaux JP, Chairman of Surrey Crimestoppers said: "We all want our homes and valuables to be as safe as possible so if you have any information about any burglary but don't want to reveal your identity then please contact Crimestoppers on 0800 555 111."

Detective Superintendent Ray Blythe said: “Surrey Police is pleased to be working alongside Crimestoppers once again in our bid to reduce burglary activity. We know that some people don’t want to talk to the police and don’t want to give their name but do have information about burglars in their area. I would encourage anyone who knows about those involved in this distressing crime to tell someone – whether that be the police or Crimestoppers – to make sure we can bring these individuals to justice.”



Neighbourhood PolicingSurrey Police website

Dear all
Please be aware that damage was caused to a moped that was parked in the car park of Nescot College on 7th November around 12.30pm.
If you have any seen or heard any information please contact Surrey Police on 101 and qoute ref  EP/12/4413
Many thanks


If you need to contact us in the meantime, you can reach us on

Email: 13039@surrey.pnn.police.uk
Tel: 101
Crimestoppers



Dear CRA Member,
The Chairman of Surrey NhW Panel has written to each of the PCC Candidates for their manifesto's for the forthcoming election on 15th November 2012. So far two replies have been received, one from Julie Iles (Conservative) and the other from Peter Williams (Independent).
See attached file for the former and below for the second.
Regards,
John Dibley


From: 
Peter Williams <ptd.williams@virgin.net>
To: Rodney Amor <rodney@amors.plus.com>
Subject: FW: Police and Crime Commissioner, Surrey - Candidature


Subject: Police and Crime Commissioner, Surrey - Candidature
Dear Surrey Resident,

As you may perhaps be aware, since it seems that many people have still not heard about this, on Thursday November 15th there will be elections throughout England and Wales (excluding London) for individual Police and Crime Commissioners for each police area.

The new governance and oversight arrangements for policing in England and Wales will come into effect on November 22nd, one week after the election.  The existing Police Authorities, which presently perform this role, will cease to exist from that date.

It is very evident that this has become a party political issue with political candidates going through party selection processes.  It would of course be quite normal for electors to follow their usual political inclinations and voting habits and vote for their party candidate.  However on this occasion, and on the basis of my experience of working with Surrey Police for the last nine years, I would argue very strongly that it is not in the best interests of the Surrey public or its police service for the governance and oversight role to be exercised by a local politician.  The only way to keep politics out of policing is to elect a truly Independent candidate who is not beholden to any party and who would therefore be free to act in the best interests of the residents of Surrey, who incidentally through their Council Tax pay the highest proportion (about 50%) of the cost of policing a county in England and Wales.  Perhaps some may see this as an opportunity to fire a warning shot across the bows of a Government whose popularity seems to be on the wane, but I would suggest the principle of ‘politics free policing’ is worthy of consideration on its own merits.

I am standing as an Independent candidate in Surrey, free of any party political allegiance or obligations, because I believe policing is a service to everyone and that it should be rendered entirely with the traditional impartiality envisaged by Sir Robert Peel when the service was created. I attach hereto my candidate statement and a flyer which sets out in more detail my background and plans. Having served on the Police Authority for nine years, and the last four as its Chairman, plus extensive business experience that is relevant to the role, I offer myself as a particularly well qualified and suitably experienced Independent candidate. More information is available on my website:

http://www.policingnotpolitics.co.uk/    http://www.policingnotpolitics.co.uk/

I very much hope that you will feel able to support me as an Independent candidate on November 15th.

Yours sincerely

Peter Williams

01252-794238
07772-222328

P.S.  Running as an Independent candidate without a party machine behind me makes it a little more difficult to get both my candidature and my message out there.  If you you agree with me that policing is too important to leave in the hands of local politicians, please ping this message and the attachment on to like minded friends and acquaintances.  If everyone could do this say 20 times, the multiplier effect would be enormous and perhaps even sufficient to settle the outcome of the election!  A recent YouGov poll found that 61% of the electorate are of the view that the PCC should NOT be a politician!
Promoter: T. Williams, Election agent for Peter Williams, Independent Candidate, both of 7 Clumps Road, Farnham GU10 3HF



------ End of Forwarded Message

3 Attached files3.5MB
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Doorstep selling campaign - free materials available 01/11/2012 10:51:58 [26621

Subject: Doorstep Selling campaign - free materials available

This is a message from The Neighbourhood & Home Watch Network (England & Wales) Information sent on behalf of Neighbourhood and Home Watch Network
(Please do not reply directly to this email, please use the Reply button at the bottom of this message)
Message sent by
Catherine Dunn (NHWN, Administrator, England & Wales)

Dear members and coordinators,

Following the success of the Doorstep Selling activity in July, the Office of Fair Trading (OFT), the Trading Standards Institute (TSI), Citizens Advice and Action Fraud are working together to empower consumers to stay safe when a trader calls. 

The campaign will launch jointly during TSI's National Consumer Week (12th – 19th November 2012) and the OFT's messaging will focus on invited and uninvited doorstep traders offering mobility aids and home insulation products and services, emphasising that consumers have the same rights even when they ask a salesperson to come to their home.  According to latest Consumer Direct data, almost 36,000 complaints regarding invited doorstep sellers were received in 2012 with just under 8,000 complaints received for uninvited doorstep traders.

More information is available here, including downloadable materials and details of how you can order hard copy leaflets and booklets: www.oft.gov.uk/doorstepselling

The leaflet is aimed at an audience over 70 and includes signs to look out for, advice on how to feel empowered to refuse making an instant decision, and suggested actions on what to do next.  The booklet is aimed at family, friends and carers, advising on signs that show how a friend or relative may be at risk and the action to take.

Product codes:

  • Leaflet (English): OFT1116
  • Leaflet (Welsh/English): OFT1116w
  • Booklet (English): OFT1117
  • Booklet (Welsh/English): OFT1117w

To order these free materials please call 0800 389 3158, quoting the relevant product code.

There is also a partner toolkit giving more information about how partner organisations can support the campaign:www.ourwatch.org.uk/resource_centre/document_library/pr_pack_oft_doorstep_selling_campaign_november_2012

Regards,

Catherine Dunn, NHWN


  
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Dear CRA Member,

Further to my email about the candidates in the Police Crime Commissioner election on 15th November 2012, I received this email from the secretary of the Surrey NhW Panel which you may find helpful.
We know very little about the candidates or what they stand for so any statement from them should throw some light on the matter.
Regards,
John Dibley


Dear All
I attended a public meeting with all the PCC candidates this evening in Tadworth.  As far as I could find out further opportunities for people to meet and talk to all the candidates together are rather limited.  However, they are all to participate in a phone-in programme on BBC Radio Surrey at 9am on Thursday 8th Nov.  I think it would be appropriate for us to publicise this event through Neighbourhood Watch networks.
I did manage to speak directly to 5 of the 6 candidates as well as asking a question about NW in the public meeting.  I emphasised the important role that Neighbourhood Watch could play for them as a sounding board for public opinion if they were elected as PCC and received a very positive reaction from all 5.
Regards
Mike

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Tuesday 30th October 2012
Surrey Police Notice: Support 'Behind Closed Doors' charity event

Neighbourhood PolicingSurrey Police website
Support ‘Behind Closed Doors’ charity event

On Sunday 25 November, Rock Choir is performing at G Live in Guildford, at the ‘Behind Closed Doors’ event to raise money for domestic abuse charities in Surrey.

It is being organised by the ‘Surrey Against Domestic Abuse’ partnership, to raise awareness of domestic abuse and to help put a stop to the suffering that often occurs in isolation, in the home.

The night will feature real accounts from survivors of domestic abuse that will shed light upon some of the suffering that occurs behind closed doors, while also giving hope to those who may still be experiencing it. Recently featured on ITV1’s hit show ‘The Choir That Rocks’, Rock Choir will sing a selection of pop, Motown, gospel and chart classics.

BBC Surrey and Sussex radio presenter, Sarah Gorrell, will compere the evening and Surrey’s High Sheriff, Karin Sehmer, will address the audience on the harsh facts of domestic abuse.

Detective Superintendent Jon Savell, of Surrey Police, said “Domestic abuse is a serious issue in Surrey, and very often goes unreported. This event will raise awareness of the matter and hopefully encourage people to be confident in speaking out. It would be great to see members of the local community at the event, and I’d ask that you share this event as far and wide as possible, to help ensure the night is successful and raises as much money as possible.”

Tom George, Choir Leader, Rock Choir said “We are delighted to be singing at G Live to support such a worthy cause. Although the night will tackle the serious and tragic subject of domestic abuse, we hope to bring a smile to everyone in the audience and you can expect to be up on your feet - dancing, clapping and singing the night away!”

All money raised on the night will go to the four domestic abuse outreach services that cover Surrey. Each charity provides a range of services which offer emotional and practical support to people and their children who are experiencing or have experienced domestic abuse.

Tickets range from £10 - £15 and are on sale on G Live’s website http://www.glive.co.uk/ or by calling the Ticket Office on 0844 7701 797.



If you need to contact us in the meantime, you can reach us on

Email: 12713@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Friday 26th October 2012
Surrey Police: Trading Standards

Neighbourhood PolicingSurrey Police website
 Hello,
Firstly I would like to introduce myself to you all as the new Neighbourhood Team Co-ordinator for Epsom and Ewell, I have joined Sam and Teresa as one of the 3 Neighbourhood Team Co-ordinators for the community. I have nearly 6 years experience with Surrey Police and am looking forward to many more with my new team in Neighbourhoods.
I look forward to communicating with you all in the near future, please see the below information from Trading Standards that you might find useful:
1. Have you been sold shares & asked to collect a fax from a library?
Issue: Unauthorised company claiming to buy and sell shares to residents in the UK. They ask the consumer to collect and sign a fax from their local library and fax it back. 

Solution: Library staff should be aware that these faxes are not legitimate and warn consumers as necessary.

2. Trade flyers in Epsom area - genuine?
Issue: An elderly lady in the Epsom area responded to a flyer and asked the trader to carry out work on the guttering and ridge tiles. The trader then found extra work needed doing on the chimney stacks and the price kept on increasing! No paperwork was given (cancellation rights or written quote) and the trader was not happy when payment was made by cheque and posted .... funny that seeing as the address didn't exist!

Solution: Check your trader - we recommend using a Trading Standards approved trader through Buy With Confidence.

http://www.buywithconfidence.gov.uk/sitepages/bwchome.aspxBuy With Confidence


3. Cold calling trader claiming 'from the government'
Issue: On the Surrey / Sussex boarder we have been alerted to a trader knocking on doors stating that he had been asked by the government to call at properties to talk to residents about loft insulation and grants.

Solution: Always say NO to cold calling tradesmen - no matter what their story! Do not invite them in or offer to buy products at the door as they can be very persuasive! Try using our No Cold Calling Sticker to deter them and to remind yourself to say NO to doorstep callers!


4. Birds flying into your roof = scam!
Issue: Cold caller in the Tatsfield area claims to see birds flying into the roof of your house. .He then gains access into the house and loft and returns with wet insulation that 'will cost £1000's to repair' .He suggests to resident that they go to bank to get money so he can get on with the work. A second trader turns up and resident feels uncomfortable so says he is going to get neighbour. The traders then leave in a hurry! Unfortunately the resident finds money missing from the house.

Solution: Cold callers aren't always fraudulent, but some are there to rip you off or burgle your house - so why take the chance?
Please say no to them, don't let them into your property and look out for friends and neighbours! 
Please contact the Police on 101 or in an emergency 999


5. Dyson engineers that aren't from Dyson!
Issue: Reports from various areas in Surrey that engineers are cold calling and offering their services as a Dyson engineer. A reasonable quote is given to service the vacuum, but more faults are found and the price escalates sometimes into £100's! These traders are not genuine Dyson engineers! This scam has been going on for years but has once again increased recently in Surrey.

Solution: According to Dyson, a genuine engineer wont come to your home unless you have called them and they never make cold calls. 
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.


6. Email offering free gift card for Asda = Scam
Issue: Asda Direct has warned customers to beware of an email circulating telling people they have been “rewarded” with an “Asda Shopping Gift Card”. Asda issued the warning after several reports of people receiving an email asking recipients to click a link to apply for a Gift Card worth between £50 and £1,000.

Solution: Don't click on links, open attachments or disclose personal information online unless you are 100% sure you know who the email is from.
7. Recalls
Issue: Poundland Spooky Projector Torch - it may overheat!
Solution:
If you have an affected Poundland Spooky Projector Torch you should return it to your nearest
Poundland store for a full refund.
You can also contact Poundland Customer Service on 0800 731 5622.


Issue:
M&Co Dungaree and Stripey Tee poses a choking hazard as it's been found
that the dungarees strap fastener can be pulled apart easily by a baby.

Product code 38/44/420 (printed on washing label)
Size 0/3mth - 12/18mth
Sold between 
28 September 2012 and 22 October 2012

Solution:
If you have the affected M&Co Dungaree and Stripey Tee you should return it to the store where you purchased it for a full refund.
If you are unsure if the product you have purchased is affected by this recall, please ask staff in any store or contact Mackeys Stores Quality Control Manager on0141 812 9406.

Issue: Home Farm Speciality Foods is withdrawing various savoury sauce products because of inconsistent allergen information provided on the labels. If you have an allergy or sensitivity to celery, sulphites or wheat, do not eat these products.
These products with a 'best before' date up to and including August 2013 are being recalled:
• Home Farm Foods Beef Stock, 450g
• Home Farm Foods Black Bean Sauce, 212g
• Home Farm Foods Chicken and Rib sauce, 395g
• Home Farm Foods Chicken Casserole sauce, 470g
• Home Farm Foods Chicken Stock, 450g
• Home Farm Foods Diane Sauce, 395g
• Home Farm Foods Hoi Sin & Chilli Sauce, 212g
• Home Farm Foods Hoi Sin Sauce, 212g
• Home Farm Foods Plum Sauce, 212g
• Home Farm Foods Red Wine Casserole Sauce, 470g
• Home Farm Foods Rich Beef Casserole Sauce, 470g
• Home Farm Foods Roast Beef Gravy, 450g
• Home Farm Foods Roast Chicken Gravy, 450g
• Home Farm Foods Sausage Casserole Sauce, 470g

Solution: Customer notices will be displayed in stores, explaining why the products are being withdrawn and the actions customers can take if they have purchased the product(s). If you have bought the above product(s) and are allergic or sensitive to celery, sulphites or wheat, do not eat it. The products will be over - stickered with the correct information and placed back on sale.
___________________________________________________
All reports of frauds or scams can be reported to us via the Citizens Advice Consumer Helpline on 08454 04 05 06 or online via their website



If you need to contact us in the meantime, you can reach us on

Email: 12713@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Thursday 25th October 2012
Surrey Police: Brothers jailed for poppy tin thefts in Epsom, Walton-on-Thames and Woking

Neighbourhood PolicingSurrey Police website
With the launch today (Wednesday, 24 October) of the 2012 Poppy Appeal, Surrey Police is sending a strong message that the police and courts will not tolerate those who steal charity boxes.
Two brothers were recently sentenced to a total of over four and a half year's imprisonment in connection with theft and burglary offences in Surrey and London, including the theft of eight poppy tins.
Jason Smith, 35, and Daniel Smith, 30, both of, Kingsnympton Park, Kingston, pleaded guilty to a joint charge of conspiracy to commit theft. Jason Smith also pleaded guilty to two charges of burglary relating to offences in the Kingston area on 17 September this year. He was sentenced at Kingston-on-Thames Crown Court on Thursday, 18 October, to 45 months imprisonment. Daniel Smith pleaded guilty to a separate theft charge relating to the theft of a coffee machine from a shop in Kingston and was sentenced at Guildford Crown Court on Friday, 14 September, to 20 months imprisonment.
The conspiracy to commit theft charge incorporated eight poppy tin thefts at banks and shops in Epsom, Walton-on-Thames and Woking and the theft of confectionary from a shop in Epsom. The offences occurred between 4 November and 14 November, 2011.
Detective Inspector Oana King said: "Police and the courts take a dim view on those who steal from charities for their own gains. As this year's poppy appeal gets underway, I want to make it clear that we will not tolerate the theft of Royal British Legion charity tins or any other charity boxes and will relentlessly pursue anyone identified as being involved in such thefts.”


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Tuesday 23rd October 2012
Surrey Police: Incident to Note.
Neighbourhood PolicingSurrey Police website

Your local police team at Epsom and Ewell are keen to speak with the following male who allegedly grabbed a...
young girl on Saturday 20th October at about midday in Dell lane Stoneleigh .

The victim is safe and well and assisting CID colleagues with the investigation.

The suspect is described as a white male with short dark brown curly hair, damaged front teeth and aged in his 20s or 30s. He was a...bout 5’11” in height with missing or damaged teeth

He may have been wearing a dark blue jacket with light yellow fluffy collar. A silver vehicle with ‘Z ‘ in middle of its index is believed to have been used .

We would like to reassure the public that these incidents are very rare. Your local police are dealing with this as a priority and would appreciate any assistance from the public in locating this male. If you have any information please contact us at Surrey Police 101.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
1 Attached file36KB
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Tuesday 23rd October 2012
Surrey Police: Please can you help?
Neighbourhood PolicingSurrey Police website

Surrey Police: Please can you help?

Your local police team at Epsom and Ewell are keen to speak with the following male who allegedly grabbed a young girl on Saturday 20th October at about midday in Dell lane Stoneleigh .

The victim is safe and well and assisting CID colleagues with the investigation.

The suspect is described as a white male with short dark brown curly hair, damaged front teeth and aged in his 20s or 30s. He was a...
bout 5’11” in height with missing or damaged teeth

He may have been wearing a dark blue jacket with light yellow fluffy collar. A silver vehicle with ‘Z ‘ in middle of its index is believed to have been used .

We would like to reassure the public that these incidents are very rare. Your local police are dealing with this as a priority and would appreciate any assistance from the public in locating this male. If you have any information please contact us at Surrey Police 101.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website


TS @lert!

1. Adjustable tailor-made bed
Issue: A vulnerable resident in the Staines area responded to an unsolicited call from a trader claiming that they could make his life more comfortable. The initial price for the bed was £4000 but the offer was reduced by over £1000 if they signed up there and then and agreed to participating in publicity and part exchanging their old bed - the resident was told this offer would not be repeated! 
This is an illegal trade practice!
To top it off, the bed arrived being very uncomfortable and a refund is being negotiated!

Solution: Please do NOT respond to cold callers and stand your ground when traders put on the pressure!

2. Tree & Garden Services
Issue: An elderly resident in the Epsom area responded to a leaflet put through her door offering tree and garden services.
Two men attended and started work before quoting a price!
Another illegal trade practice!
Solution: Get quotes in writing before agreeing to any work (preferably more than one) 

**** Remember if you agree to buy goods or services on the doorstep you have a 7 day cooling off period in which you can cancel the agreement and all money should be returned to you.
The trader must also give you a written cancellation form setting out your rights - if this information is not provided then they are committing an offence and the agreement isn't valid! ****

Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.

3. British Airways Email
Issue: Fraudsters have cloned a real British Airways email and attached a ZIP file containing the supposed ticket. In reality this file could infect your computer!Click here for more information.
Solution: If you have recently booked a flight with British Airways you might be tempted to open the attachment. If you receive one of this emails DO NOT open the ZIP file and delete it or you run the risk of your computer being infected. 
4. Recalls x2

  • Issue: Poundland Felt Pens
Poundland is recalling some packs of their felt pens as they pose a safety hazard to young children. The end cap at the base of some of the pens can easily be removed and poses a choking hazard to young children.
The product is 35+10 Free Felt Pens sold at Poundland with the barcode 5025066821456.

Solution:If you have the affected Poundland Felt Pens you should return them to your nearest Poundland store for a full refund. If you have any question or concerns about this recall you can contact Poundland Customer Services on 0800 731 5622
  • Issue:Brasseries de Saint Omer Beer
Brasserie de Saint-Omer has extended its recall of several brands of beer, which includes a number of supermarket own brands, because a limited number of bottles may contain small pieces of glass.
Products sold by Aldi:
Aldi Brasserie Bière Blonde Lager, 8x25cl
Aldi Brasserie French Lager, 10x25cl
‘Best before’ dates: All dates up to and including 30 November 2013
Products sold by Asda:
Asda Bière de Luxe, 10x250ml
Asda French Lager, 10x250ml
Brasserie de Saint-Omer Shandy, 10x250ml
‘Best before’ dates: All dates up to and including 30 November 2013
Products sold by Co-op:
Co-op French Premium Lager, 8x250ml and 18x250ml
Brasserie de Saint-Omer Lite, 24x25cl
‘Best before’ dates: All dates up to and including 30 November 2013
Products sold by Morrisons:
Brasserie de Saint-Omer Export, 8x25cl and 18x25cl
Brasserie de Saint-Omer Panaché, 10x25cl
Bière Continentale, 10x25cl
‘Best before’ dates: All dates up to and including 30 November 2013
Products sold by Sainsbury’s:
Sainsbury’s St. Cervois Premium Lager, 8x25cl
Sainsbury’s Bière des Flandres 10x25cl and 18x25cl
Sainsbury’s Bière des Moulins Continetal Lager, 30x25cl
Brasserie de Saint-Omer Panaché, 10x25cl
‘Best before’ dates: All dates up to and including 30 November 2013
Products sold by Tesco:
Tesco Bière d’Or 10x25cl
‘Best before’ dates: All dates up to and including 30 November 2013


Solution:

Point-of-sale notices will be displayed in stores explaining the actions consumers can take if they have bought the affected products. If you have bought the any of the above products, please do not drink it, but return it to your nearest store for a full refund.

FIREWORKS!        


Q - What do Bonfire Night, Diwali and Chinese New Year have in common?
A- Fireworks!!!

They may look great but bear in mind that fireworks are explosives and as they burn at such high temperatures they need careful handling and storage.

Don’t buy fireworks from anywhere you’re not sure about, like a van or a temporary, unlicensed market stall. Only buy fireworks marked BS 7114 or with a CE mark – this shows that the firework
meets British or European safety standards.

If you are under 18 years of age you can’t: 
• buy fireworks
• have possession of fireworks in public places
If you do, the Police can give you an on-the-spot fine of £80

Fireworks can be let off until 11pm except: 
• until midnight on Bonfire Night 5th November
• until 1.00 am on New Year’s Eve, Diwali (13th November 2012) and Chinese New Year (10th February 2013)
...but must not be let off in the street or any other public place.

Fireworks can only be bought: 
• between 15th October and 13th November 2012
• between 26th December and 31st December 2012
• between 7th February and 10th February 2013

For the rest of the year, you will only be able to buy fireworks from certain specialist licensed shops.

Complaints about noise should be reported to the Environmental Health Office of your local District Council.

To report other concerns such as underage sales, please call Trading Standards via Citizens Advice Consumer Service on 08454 04 05 06. 


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood PolicingSurrey Police website


TS @lert!


1. UKASH
Issue: There have been issues with fraudsters asking residents to purchase UKASH vouchers. They may claim that this upfront payment is needed to pursue a PPI claim, to authorise a loan or claim a tax refund. UKASH is a legitimate company that lets you use cash to pay online by exchanging notes/coins for a voucher. But giving UKASH vouchers to someone you don't know  puts you at risk of losing your money.

Solution: Be very wary if a company asks you for upfront payment. Treat UKASH vouchers as you would cash.If you suspect yourself or someone you know to be a victim of this type of fraud please let us know via the Citizens Advice Consumer Helpline on 08454 04 05 06.


2. The Green Deal        
Issue: The idea is simple, you install 'green technologies' in your home with no upfront payment and pay back the costs through your energy bill over a period of time. We are concerned that sales reps that are paid a commission for signing up customers, may put on the pressure when selling door to door.

Solution: As always we advise NEVER to buy at the door and recommend that you take your time and shop around. The code of practice contains a requirement for all providers to respect 'No Cold Calling' stickers - so if you haven't got one yet - get one!

You can read more about our concerns in a recent Guardian article that quotes one of our officers! .



3.Electric Blankets
The nights are getting cooler - Is your electric blanket safe to use or is it more of a fire risk?
Please take the time to check your blanket or ask someone to check it for you.
  • Is the fabric is worn or frayed ?
  • Are there scorch marks anywhere?
  • Are the tie tapes damaged or missing ?
  • Is the flex is worn or damaged ?
  • Are any connections loose ?
  • Have the heating wires been damaged or displaced. To check, hold the blanket up to the light. The wires should be evenly spaced and should not touch each other anywhere

    Older blankets in regular use are much more likely to have one or more of the above faults.
    If your blanket is over ten years old or it is showing any of the warning signs it is recommend that you replace it with a new one.

4. Food Glitter
Issue: Sparkling glitter which is used to decorate cakes and sweets could contain ground up plastic or powdered brass. While there are many genuine edible cake decorations that are approved for use on food, some are plastic varieties confusingly labelled as 'non-toxic' that means that it is safe to use on products such as plates and spoons.

Solution: Check to make sure that if you are decorating cakes that the glitter or dust is clearly labelled as edible! 

5. A Carers Guide to Scams
We have produced a leaflet aimed towards professional carers, however, it is essential reading for anyone that comes into contact with the elderly and the vulnerable.
We hope that it will equip you with the knowledge of identifying any victims of scams, how to advise against becoming a victim and where to go to for help.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Monday 22 October 2012
Surrey Police Notice: Burglary Campaign Launches today.

Neighbourhood PolicingSurrey Police website

Surrey Police Notice: Burglary campaign launches today.

Today sees the launch of Operation Candlelight, an initiative focusing on reducing dwelling burglaries in Surrey.

‘Are you on a burglar’s to-do list?’ is the message from Surrey Police during the two-month initiative which aims to help householders get in the mind of a burglar and understand what they look out for prior to committing the crime.

We traditionally see a rise in burglary offences over the autumn and winter months with the longer, darker nights and increased spending over the Christmas period. By encouraging residents to see their property from a burglar’s point of view, we hope to influence a long-term behavioural change and reduce burglary offences. As part of the initiative, Surrey Police will also be carrying out additional operational activities targeting high risk areas and known offenders.

Detective Superintendent Ray Blythe said: “With the clocks going back this Sunday (28 October) there is no better time to start thinking about your own house and what you can do to ensure it is not on a burglar’s to-do list.

“Simple steps like taking a minute to put your car and house keys out of sight or putting stickers on your windows letting people know your property is marked could be all it takes to make an opportunist burglar decide it is not worth their while targeting your property.

“Being burgled can have a hugely detrimental effect on the victim and we will not tolerate this kind of offence in our communities. Working with the public to reduce offences is just one part of this campaign; we will also be targeting those who are known to offend in the county.”

You can dramatically reduce the chances of being burgled by taking just a few simple measures:
  • Never leave door or car keys, wallets or handbags within reach of a letterbox, door or window.
  • Make your house look occupied when nobody is home by using an automatic timer to switch interior lights on and off.
  • Set your burglar alarm whenever you leave your home. If you don’t have an alarm, we recommend you get one fitted.
  • Always close your windows when you are out, and ensure French windows and patio doors are secure.
  • Dispose of packaging carefully. Empty boxes left outside can advertise to thieves what they can find inside.
  • Going away? Cancel milk, newspaper and other regular deliveries and ask a friend or local Neighbourhood Watch scheme to keep an eye on your home.
  • Mark your valuables with a property marking product and place signs and stickers around your home, making it clear that your property is marked. Photograph your valuables and keep a description of them.
  • Always secure your shed and garage and don’t leave ladders or other tools outside which could help a burglar gain access to your house.



If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

= = = = = = = = = = = = 
Thursday 18th October 2013.

Neighbourhood PolicingSurrey Police website
Surrey Police Notice: Scare yourself but not others.

This year’s campaign will be focusing mainly on a teenage audience in order to encourage young people to ‘scare themselves, but not others’ this Halloween.
To get this message across we have created a video called The Slammer aimed at a teenage audience of 13 and above which will give viewers the chance to win one of 16 pairs of tickets to Thorpe Park’s Fright Nights.
Please be reassured that Surrey Police will again be working with its partners during Halloween and Bonfire Night to target anti-social behaviour.
There will be additional patrols throughout Surrey to address the traditional rise in incidents at this time of year, and to make it clear to potential trouble makers that criminal offences will not be tolerated. The message is 'scare yourself, not others'.
'No trick or treat' advice cards are available from local Safer Neighbourhood policing teams, and posters will be on display to reinforce radio and newspaper advertising. The Force will also be making use of social media.
If you or your children are planning to go out trick or treating, please keep in mind the following safety advice:
  • Always go with an adult or group of responsible friends and tell your parents where you are going
  • Never knock on a stranger’s door or go into a house
  • Respect the wishes of those people displaying a 'no trick or treat' sign
  • Stay in areas that are well lit and don’t go off on your own
  • Be visible especially if you are going near areas with busy roads
  • Do not vandalise property or throw items like egg or flour – this causes a lot of damage and upset and could be classed as a criminal offence
  • Remember your actions might frighten vulnerable people, particularly the elderly or those who live alone, so be considerate


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers
1 Attached file2.1MB
Wednesday 17th October 2013.

Neighbourhood PolicingSurrey Police website

Slow down and Drive SMART! Police and council launch autumn speeding campaign

As the winter months approach, Surrey Police and Surrey County Council are launching a joint campaign to remind motorists about the dangers they pose to themselves and others, by speeding and not concentrating on the roads.

Figures show there were 582 people killed or seriously injured on Surrey's roads in 2011 and that on average 1,194 people a year are injured during speed related collisions on the county's roads with one third of all collisions taking place in October, November or December.

Those most at risk are young people aged 16 to 24 years-old who make up 37 per cent of all speed related collisions.

This week sees the launch of a county-wide anti-speeding campaign featuring billboards, radio adverts and bus advertising as part of the on-going Drive SMART initiative.

Superintendent Sharon Bush, of Surrey Police, said: "The message should be clear - speeding has serious consequences. You risk killing or seriously injuring not only yourself but other people which has an impact on the lives of whole families.

"The aim of this campaign is to get motorists to abandon any selfish and anti-social driving habits and work with us to keep Surrey a safe place for people to travel around.”

Kay Hammond, Surrey County Council's Cabinet Member for Community Safety, said: "The spectre of winter is hanging over us, with dark evenings, rain, ice and snow all making driving more risky in the coming months. This means we need to take extra care on the roads.

"It's a time of year when the Drive SMART message is especially important. Anti-social driving like speeding or tailgating when roads are wet or slippery is even more dangerous than usual because stopping distances increase. It can be harder to spot hazards when it's dark so slow down and give yourself and those around you more time to make good decisions on the road."

Tips to help you keep yourself and others safe on the road this autumn:

1. Speed limits are a maximum, not a target. Drive within the speed limit and the conditions around you.

2. Don't put yourself in a position where you have to rush. Plan your journeys or ring ahead if you are running late.

3. Don't be pressured into speeding by other motorists behind you. Concentrate on driving safely.

4. Check your speed often and use a lower gear in 30mph zones.

Drive SMART aims to educate drivers who use Surrey's roads and in the past year 23,728 referrals have been made to driver awareness courses which aim to encourage people to change the error of their ways before it is too late.

For more information on Drive SMART visit http://www.drivesmartsurrey.org.uk/


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Friday 12th October 2012


Dear Mr Benny De Souza,

Please the attached from Trading Standards. There will be a second part to this email.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101

1 Attached file167KB
Neighbourhood PolicingSurrey Police website

The Epsom and Ewell Safer Neighbourhood Team is warning car drivers to be on their guard following a spate of vehicle theft and theft from vehicles in Epsom and Ewell.
Thieves mainly targeted cars parked on residential roads and taken loose change, wallet, satellite navigation, Bluetooth device and toolbox.

Many of the targeted vehicles were left unlocked.

Now officers are warning drivers to be extra vigilant and inform police immediately if they see any suspicious behaviour around parked cars.

Vehicle theft and theft from vehicles make up almost a third of all reported crime and can be frustrating and very expensive for victims.
There are some straightforward advices which will help to lessen your chances of becoming a victim of vehicle crime:

Lock the doors and boot whenever you leave your car even if it is for a short period of time!

When leaving your car

  • Don’t leave anything inside your car. Clothes, cigarettes and loose change can all encourage a break-in.
  • Remove the stereo or stereo fascia if possible.   
  • Remove satellite navigation devices if possible, including the support cradle. Wipe away any suction pad marks left on the dashboard or windscreen.
  • Leave your glove box open, to show it is empty.
  • Close windows and sunroofs.

Parking

  • Keep your car parked in a garage if possible and lock both vehicle and garage.
  • When away from home, or if you don’t have a garage, always try to park in a well-lit, open location.
  • If possible, park in police approved car parks displaying the ‘ParkMark’ logo. Visit www.parkmark.co.uk for more information.

Extra precautions

  • Look after your car keys and keep them out of sight, even at home. Keep keys on you, or hidden, at all times.
  • Secure number plates with anti-tamper or clutch head screws or purchase theft resistant number plates that break into small pieces when removed.
  • Never store driving documents or vehicle documents in the car. Keep them at home.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website
Good Morning,

Unfortunately there has been a Theft from Motor Vehicle on Mavis Avenue and also Criminal Damage to a vehicle in Stoneleigh Park Road Reference EP/12/4005

If anything was seen or any intelligence about this please let us know.




If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
= = = = = = = = = = = 
Good Morning,
Unfortunately there has been a Theft from Motor Vehicle on Mavis Avenue and also Criminal Damage to a vehicle in Stoneleigh Park Road Reference EP/12/4005
If anything was seen or any intelligence about this please let us know.
Samantha Page (11728) Neighbourhood Team Co-ordinator
Safer Neighbourhood Team
Epsom and Ewell
Surrey Police
Phone number   01483 637320
epsom@surrey.police.uk


Wednesday 3rd October 2012
Theft from Motor Vehicle

Good Afternoon,



I just wanted to make you all aware that we have received reports last night of Theft from Motor Vehicles in Timbercroft, The Avenue and Seaforth Gardens.



Please can you all be extra vigilent to ensure you are not targeted as well, and please tell as many people as possible to make sure they are keeping an eye out and please ask them to call Police if anything suspicious is seen.


Please make sure all valuables are "NOT" on display and that the vehicle is alarmed and secured as much as possible.


Thankyou for all of your support.




Samantha Page (11728) Neighbourhood Team Co-ordinator

Safer Neighbourhood Team

Epsom and Ewell

Surrey Police

Phone number   01483 637320

epsom@surrey.police.uk
Friday 29th September 2012
Surrey Police Notice: Free Bike Marking
Neighbourhood PolicingSurrey Police website
The Epsom Central Safer Neighbourhood Team will be carrying out free bike marking on 16/17/18 October 2012.

You can bring your bike to the Town Hall in The Parade Epsom between 9.00am and 5.00pm on those days, or if you live within five miles of Epsom arrange an appointment for them to visit your home.

Please email epsom@surrey.pnn.police.uk or dial 101 ext 30158 to arrange an appointment.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Information about this E-mail
Thursday 27th September 2012
75th Anniversary Epsom & Ewell Borough Fun Day

Neighbourhood Policing Surrey Police website


75th Anniversary Epsom and Ewell Borough Fun Day

Photo of girl having her face painted

All the fun of the fair, a parachute display, martial arts, a dog show, dance troops and Radio Jackie broadcasting live - these are just some of the fabulous, fun activities on offer for all the family.
There's something for everyone at the special day, with a craft area for the creative, a kids zone for the youngsters, a fun fair for the thrill seekers, guest star Derby the Horse and lots of demonstrations, workshops, stalls and games.
The Fun Day is being organised by the Rotary Clubs of Epsom and Ewell to celebrate the 75th anniversary of the Borough. Entry is by programme which can be purchased for £2 from various venues across the Borough in advance or £3 at the gate. Children under 12 enter free and must be accompanied by an adult.
With a whole host of fun and exciting activities, visitors to this year's fun
day can enjoy:

Photo of children enjoying an activity
  • A kids zone featuring face painting and animal petting
  • Cheerleading from the Pink Ladies
  • A parachute display
  • A fun fair
  • Surrey Police Training spectacle
  • Crafting areas
  • Over 50 stalls of gifts and fun
  • Display from Riding for the Disabled
  • A martial arts demonstration
  • A beer tent
  • A fun dog show
  • And lots more!!
Tony Axelrod, President of Epsom Rotary Club, said: "We are looking forward to welcoming local residents to what promises to be a fun filled day of entertainment - this event is a fantastic opportunity for families in the area to get together and enjoy a fun day out."
Peter Heard, President of Ewell Rotary Club added "This will be an extraordinary day, held on the same date as the Borough's incorporation in 1937. I would like to thank all the partners, sponsors and everyone who is involved for helping us to pull together an event not to be missed!"
When: Saturday 29 September 2012
Time: 12pm - 5pm
Where: Hook Road Arena
Tickets: Programmes bought before 29 September - £2; Programmes bought on the gate - £3
Parking: £2
Where to buy programs
Programs can be purchased from the following:
Nima Chemist, Stoneleigh
South Hatch, Epsom
Goddards Vet, Chessington
Ebbisham Centre
Epsom Playhouse
Bourne Hall
Wells Centre
Longmead Centre
St Martin's Parish Office
St Martin's Infant and Junior School Office
The Ashley Centre on Saturday 15 and 22 September

Any profit made from programme sales will go to charity.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Tuesday 25th September 2012

Neighbourhood PolicingSurrey Police website
EP/12/3761
There has been a report of Criminal Damage within the Ashley Centre Car Park in Epsom, a car has been scratched while owner was in a meeting. Please be extra vigilent and try to make sure your vehicle is as secure as possible with nothing visible on show and please report any incidents to Surrey Police on the 101 number.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Neighbourhood PolicingSurrey Police website

Epsom School Bus Beat

Officers from the Epsom and Ewell Safer Neighbourhood Team will continue to engage with children on their way to school by holding another School Bus Beat Surgery following a successful meeting earlier this month.
PC Grace Witt, PC James Lampard and PCSO Jake Mullarkey and PCSO Oliver Wright will be speaking with pupils travelling through the Longmead and Parkviews Estate on their way to school on Wednesday, 26 September.
Epsom and Ewell Specialist Neighbourhood Officer PC Grace Witt, said: “We believe speaking to pupils on their way to school could be an excellent way of engaging with them and hope to build on our relationships with the children so they know where to turn if they ever have any concerns about crime.
“This is an opportunity for us to speak with the children about neighbourhood concerns and how they would like us to tackle these and police their area.”
The Beat Surgery will take place throughout the day on the E5 service run by the Quality Line Bus Service 


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Surrey Police Notice: Epsom Neighbourhood Watch


Neighbourhood PolicingSurrey Police website

Epsom Neighbourhood Watch

Residents in parts of Epsom are invited to a launch evening to celebrate the whole of the North Beat area being covered by the Neighbourhood Watch Scheme.
The beat which covers Stoneleigh, Auriol, Cuddington and part of Ewell Court has managed to start up 118 schemes which includes 115 roads, two parks and five schools.
Police Community Support Officer Graham Freeman, said: "I am really pleased that so many people wanted to take up a Neighbourhood Watch scheme in their area in a bid to prevent against crime.
"Neighbourhood Watch brings many benefits to an area, not only does it bring the community together it can also reduce your home insurance premium and decrease crime rates.”
The event will take place at 7pm on Friday, 28 September at John the Baptist Church, The Glade and will include a talk from Epsom and Ewell Neighbourhood Inspector Craig Knight about what the role of a neighbourhood co-ordinator involves and a discussion on policing in the area.
Anyone with further questions should contact the Epsom and Ewell Safer Neighbourhood Team by calling 101














If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101


Crimestoppers

Information about this E-mail

Monday 24th September 2012
Man sentenced to indeterminate sentence for sexual offences against boys.


Neighbourhood PolicingSurrey Police website

Man sentenced to indeterminate sentence for sexual offences against boys

A man was sentenced to an indeterminate sentence of imprisonment, to serve a minimum of at least 14 years, after pleading guilty to 23 sex offences against boys when he appeared at Guildford Crown Court on Thursday (20 September).
Peter Wagerfield, 43, of Daleside Road, Pudsey, pleaded guilty to the 23 offences when he appeared at court on 30 August. The offences related to four boys under the age of 13 years and took place between May 2011 and January 2012. Many of the offences took place at Wagerfield's address in Epsom, where he was living at the time.
Wagerfield befriended the boys by buying them cigarettes and alcohol and allowing them to smoke and drink in his home. He also bought mobile telephones for two of the boys without the knowledge of their parents, repeatedly texting and calling them using these numbers.
The offences included rape, attempt rape, sexual assault, inciting a boy between the age of 13 and 15 to engage in a sexual act, and making indecent photographs.
Wagerfield was arrested on 27 January 2012, after the mother of one of the victims contacted police to report that she believed Wagerfield was grooming her son and three of his friends. Wagerfield would often look after the four boys and on several occasions, took them to hotels and encouraged them to engage in sexual activity with each other in his presence.
Detective Constable Trudie Harrison, who led the investigation, said: "Wagerfield groomed these four boys over several months, plying them with alcohol and cigarettes and buying them expensive mobile phones in an effort to win their trust. His offending started with him touching them appropriately but this quickly escalated to far more serious sexual offences. He also took deliberate steps to hide the fact that he bought mobile phones for their boys from their parents.
"The sentence given today reflects the severity of his offending and sends a strong message that grooming and sexual offending of this nature will not be tolerated.
"This conviction also demonstrates Surrey Police's commitment to treat any allegation of a sexual nature extremely seriously and its commitment that they will always be thoroughly investigated.”
DC Harrison added: "I would also like to commend the victims for their bravery in coming forwards under these extremely difficult and harrowing circumstances.”


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Information about this E-mail

Monday 24th September 2012
Surrey Police: Trading Standards Alert
Neighbourhood Policing
Surrey Police website
TS @lert! ......

1. Phone call telling you your computer has problems
 

Issue: This type of fraud has been around for a while, yet still they try! 
They may say that they are from a well known company and guide you to look at files on your computer that to an untrained eye looks as though your computer has lots of errors. They then advise to download a program to fix it and then to pay a fee to stop it happening again ..... it's all a SCAM! 
Solution: Don't give a stranger access (or remote access) to your computer, don't download programmes you are unfamiliar with, and don't part with your money unnecessarily!









2. Student Loan fraud warning! 

Issue: Fraudsters are targeting first year students who reveal too much information on social networking sites. They then try to access bank accounts through phishing (sending scam emails that look convincing) 

Solution: Be careful what information you put out in the public domain. The Student Loans Company will never ask you to update or verify your bank account details nor ask you for your customer reference number and password on the same screen.


3. Are you an Arthritis sufferer and been offered a cheap mattress or chair? 

Issue: We have reports of a company making unsolicited phone calls and subsequent house calls offering cheap arthritis aids such as specialist chairs. They seem to know who to call as they indicate that they know you have arthritis and can help! Don't assume they have been recommended by your health care professional! 

The products are certainly not cheap and the aggressive sales pitch is certainly preying on the more vulnerable. 

Solution: Don't be taken in by good offers or assume that the trader has been referred to you. Say NO to cold callers whether they are at the door or on the phone! 

Please report these or similar instances to us via the Citizens Advice Consumer Helpline on             08454 04 05 06      . 


4. Businesses being scammed 

Issue: Local business are being cold called by a trader offering publicising space in a magazine. Either that or they are being contacted saying that their invoice for their advertisement needs paying. 

Solution: Check out the magazine actually exists and think whether your advert is relevant to its readers. Always check your invoices and ask for proof of the advert - don't just pay! 

Please report these or similar instances to us via the Citizens Advice Consumer Helpline on             08454 04 05 06      .


5. We need your help! 

As you can tell, a lot of our alerts are related to rogue traders who take their chance by knocking on residents doors. 

We have put a lot of work into trying to stop this practice and protect Surrey residents from being scammed.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Thursday 20th September 2012

Surrey Police Notice: Nails in Tyres


Good Afternoon,


We have had reports of nails in tyres along the area of Dene Close and the Avenue.


Please can you let us know if this has occurred in your road recently so we can try and create a map of where this is happening and patrols can be more targeted.


Thankyou Kindly


Samantha Page (11728) Neighbourhood Team Co-ordinator

Safer Neighbourhood Team

Epsom and Ewell

Surrey Police

Phone number   01483 637320

epsom@surrey.police.uk

I mainly work Monday to Friday covering between the hours of 07:00 to 20:00 ( shift pattern worked ) or alternative contact details outside these hours -

For non-urgent notification of a minor crime you can also use the online crime reporting facility available at www.surrey.police.uk


For local news, dates of local surgeries or your next Police-Public panel meeting please visit www.surrey.police.uk and go to ‘My Neighbourhood’.

Surrey Police – With You, Making Surrey Safer 
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Wednesday 19th September 2012
Counterfeit Currency
Neighbourhood PolicingSurrey Police website

Counterfeit Currency

Please Be Aware!!
Recently there has been a increase in Counterfeit Currency around the Epsom Borough.
3 Incidents in the town centre shops, also across the borough as a hole 7 other incidents
These are in the form of £20 and £10 pound notes
When recieving £10 and £20 notes please look for the following, 
Raised print - this is used on some parts of the note. By running your finger across the note you can feel raised print in some areas, such as the words ‘Bank of England’ on the front of the note.
Metallic thread - the thread is embedded in the paper in every banknote. This appears as silver dashes on the back of the note. Hold the note up to the light, the metallic thread appears as a continuous dark line.
Watermark - hold the note up to the light and you will see an image of the Queen’s portrait. This is hardly noticeable until the note is held up to the light. This can also be viewed from the back of the note.
Quality of the printing - the printed lines and colours on banknotes are sharp, clear and free from smudges or blurred edges.
Hologram - there is a hologram on the foil patch on the front of the note. If you tilt the note, the image will change between a brightly coloured picture of Britannia and the value of the note.

Ultra-violet feature - if you put a note under a good quality ultra-violet light, its value appears as a bright red and green patterned number while the background is dull in contrast.
Microlettering - using a magnifying glass, look closely at the lettering beneath the Queen’s portrait - you will see the value of the note written in small letters and numbers.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


 Wednesday 19th September 2012
Surrey Police Notice:
Please take time to fill in a little survey when you can.
Neighbourhood PolicingSurrey Police website
Surrey Police and Surrey Trading Standards work very closely together to protect residents from doorstep fraudsters and your views are very important to us.

Please take a couple of minutes to fill in the quick survey, wont take long and the information received will really help.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Tuesday 18th September 2012
Car causes considerable damage after colliding with house in Epsom.
Neighbourhood PolicingSurrey Police website

Car causes considerable damage after colliding with house in Epsom

Surrey Police is appealing for witnesses after a car collided with the first floor of a house in Epsom in the early hours today (September 16).
Part of the house has been destroyed following the incident, which took place around 3am in Bridge Road.
It is believed that the car, a silver Lexus, came round a bend on the approach to the address, mounting the front of an Audi parked outside before colliding with the side of the house. Considerable damage was caused to the master bedroom, where the occupants were asleep at the time, and the en-suite bathroom. However, all occupants of the house escaped uninjured.
A number of other cars were also damaged as a result of the incident and a Royal Mail post box, a road sign and a fence were also destroyed.
Three men who were travelling in the Lexus were taken to Epsom Hospital and treated for minor injuries.
The cars have now all been recovered and a structural engineer was called to carry out an assessment of the property.
Police are appealing for anyone who witnessed the incident to contact 101, quoting incident reference P12272468.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Tuesday 18th September 2012 
The Tour of Britain







Surrey Police website

The Tour of Britain

Thousands of people lined the streets and many more watched on television as world champion Mark Cavendish took first place in the final stage of The Tour of Britain which passed safely through Surrey at the weekend.
Crowds gathered throughout the county from early morning to watch the event which started in Reigate at 12.15pm. Despite the numbers exceeding expectations no arrests were made in connection with the race.
Chief Inspector Clive Davies, said: “I was delighted to see so many people turn up to watch The Tour of Britain in Surrey over the weekend.
“The good–natured and friendly crowds seemed full of the Olympic spirit in a continuation of what was a fantastic end to an incredible summer of sport in Britain.
“I would like to thank the officers and staff of Surrey Police who once again turned out to ensure a safe and secure event displaying the best of British policing. It was a genuine pleasure to police the event.”
The tour ended on Guildford High Street around 4pm with British rider Jonathan Tiernan-Locke being crowned the overall winner for the first home win in 19 years.
Surrey Police, Surrey County Council and partner agencies have spent many months working together to ensure a safe event to be enjoyed by all who attended and we look forward to hosting more cycling events next year.


If you need to contact us in the meantime, you can reach us on 

Email: 
11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Information about this E-mail
Tuesday 18th September 2012Surrey Police Notice: Trading Standards Alert
Neighbourhood PolicingSurrey Police website
 Some more interesting information for you all
TS @lert!


  1. 1. Pain Relief .... at a cost! 
Issue: An Internet company selling an arthritis relief cream for £9.99. Yet complaints coming in that more money is being taken at a later date. 
Solution: Please read the terms and conditions when buying online as it seems in this instance when you buy one item, you are agreeing to a direct debit. If you have been caught out like this please contact your bank for advice and let us know on 08454 04 05 06



2. Cold Calling Traders in Woking area 
Issue: Landscapers and general builders cold calling residents all over Surrey - but
recent reports show an increase in the Woking area this past week. 
Solution: Please say NO to cold calling traders. Do not invite them in or offer to buy services at the door as they can be very persuasive! Try using our No Cold Calling Sticker to deter them and to remind yourself to say NO to doorstep callers!


3.Rogues using the names of legitimate companies 
Issue: We have had reports in the Epsom area of unsatisfactory trade practices and bad quality work but when investigated found that the company knew nothing about it! It seems that rogues are using reputable company names (and even paperwork) to scam Surrey residents. 
Solution: Check out the trader as much as possible before agreeing to any work. Make sure that you keep all paperwork. Why not try a trader that has been vetted by us by using a Buy with Confidence member. 

4. Mattresses 'off the back of a lorry' 
Issue: Yes - literally! Reports in the South East that consumers are being offered mattresses off the back of a lorry. Big well known names and makes are being used BUT there may be a safety issue 
Solution: If an offer seems too good to be true, it probably is! Please let us know on 08454 04 05 06 if you come across this!

5. Virus contained in Supermarket email voucher 
Issue: Infected email claims that several major supermarkets have collaborated to offer customers an all-in-one shopping voucher worth £30. 
Recipients are instructed to click a link in the email to read more information and download the voucher for printing. A second link in the message supposedly allows recipients to opt out of receiving further such marketing emails. 
If you click on the links you will find that a .zip file is downloaded onto your computer. The zip file contains a .exe file that, if opened, will install a Trojan onto your machine. 
Solution: The message is not a legitimate offer and there is no such voucher associated with the supermarket chains. For more information on hoax emails and internet scams take a look at the hoax-slayer website
6. Cheap Shingle 
Issue: Our colleagues over the boarder in Hampshire are receiving reports of a trader offering 'cheap' shingle. He is cold calling residents claiming that his truck is overweight and he needs to off-load some shingle. 
Solution: You will probably find that this is not 'cheap' and as always we advise you say NO to cold calling traders! 
7. Bose Recall
Issue: Bose Cinemate can overheat and cause a fire! 
The recall affects the Bose CineMate Series II and the GS Series II purchased before 12th September 2012. 
Solution:.If you have one of the affected models stop using it and disconnect from the power socket. Please contact Bose for further details on 0800 098 8519 

If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
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Wednesday 12th September 2012
Click New page titled NHW Co-ordinators added to blog.
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Friday 14th September 2012
KFC

Good Afternoon,


I have been asked by Jane a resident to ask if any of you are having concerns or even are happy about the KFC restaurant potentionally coming to the area to replace the Organ and Dragon to make contact with her.


Could you please email    janeasookus@hotmail.com   to help gauge other local roads feelings towards the proposed restaurant/take-away.


Thankyou Kindly


Samantha Page (11728) Neighbourhood Team Co-ordinator

Safer Neighbourhood Team

Epsom and Ewell

Surrey Police

Phone number               01483 637320      


I mainly work Monday to Friday covering between the hours of 07:00 to 20:00 ( shift pattern worked ) or alternative contact details outside these hours -

For non-urgent notification of a minor crime you can also use the online crime reporting facility available at www.surrey.police.uk



For local news, dates of local surgeries or your next Police-Public panel meeting please visit www.surrey.police.uk and go to ‘My Neighbourhood’



Surrey Police – With You, Making Surrey Safer 
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Friday 14th September 2012
Surrey Police: Trading Standards Alert Informatio

Neighbourhood Policing
Surrey Police website
TS @lert! 

1. Cold Calling Traders offering to Tarmac         
Issue: We have had reports in the Tandridge area of tradesmen cold calling and offering to re-tarmac driveways. They say they are from 'The Council'. This is not true! 
Solution: Our advice is to always say NO to cold calling doorstep traders. Instead try a trader from our Buy With Confidence scheme. 
Do not invite them in or offer to buy products at the door as they can be very persuasive! Try using our No Cold Calling Sticker to deter them and to remind yourself to say NO to doorstep callers!
    

2. Bank Card Scammers pretending they are from SKY on your doorstep! 
Issue: Victims receive a phone call saying that they have overpaid on their SKY TV subscription, but not to worry they will sort it out. A few days later someone comes to the house to sort it out and asks for the bank card to be placed in a hand held device and to enter their PIN to get a refund. The offender hands back the card and leaves. 
Of course there is no refund and by the time you check the bank statement it's too late - the money's gone! 
Solution: Please note SKY do NOT call about billing matters - this is only done in writing. 
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on             08454 04 05 06      . 
The Police can also be contacted on 101 or in an emergency 999. 

3.Be Alarmed! 
Issue: Throughout Surrey we are getting reports of a company cold calling residents offering to install 'free' alarm systems. These alarms are house, smoke and personal alarms. Free is misleading as there is often an expensive maintenance contract! 
The latest area for concern is that an elderly lady from the Epsom area didn't quite realise what she had signed up for and tried to activate her personal alarm after a fall. It didn't work and stayed on the floor for 6 hours! 
Solution: Please look out for vulnerable friends and family - personal alarms are great if you sign up for the right thing! Try contacting your local Borough or District Council or take a look at Surrey Telecare for further advice. 
4. Recalls
  • Issue: Insulin:
    Cartons of Wockhardt Hypurin Porcine Isophane insulin contain the wrong insulin. 
    Hypurin Porcine Isophane Insulin 100 IU/ml cartridges 
    Batch Number - PL40147 
    Expiry Date - Aug 2014 
    Pack Size - 5 x 3ml cartridges


    Solution:
    If you have the affected Hypurin Porcine Isophane insulin please return it to your pharmacist and have it replaced for the correct drug.If you have any questions about this recall you can talk to your GP, pharmacist or you can contact Wockhardt on             01978 669215      . 
  • Issue Morrisons Dried Goji Berries 
    100g /  £1.75 per pack / all date codes 
    Morrisons are recalling this product as it may contain sulphur dioxide that is not declared on the product label. 

    Solution: all customers who are sensitive to sulphur dioxide/sulphites not to consume this product and return it to their nearest store for a full refund. 

  • Issue: Various French Bottled Beers!  Brasserie de Saint-Omer recalls several beers as some may contain small pieces of glass
Products sold in Aldi: 
Aldi Brasserie Bière Blonde Lager, 8x25cl
Aldi Brasserie French Lager, 10x25cl
Aldi Brasserie Shandy, 10x25cl
Best before dates: All dates up to and including 30/09/13
 

Products sold in Asda: 
Asda Bière de Luxe, 10x250ml
Asda French Lager, 10x250ml
Brasserie de Saint-Omer Shandy, 10x25cl
Best before dates: All dates up to and including 30/09/13
 

Products sold in Co-op: 
Co-op French Premium Lager, 8x250ml and 18x250ml
Brasserie de Saint-Omer Lite, 24x25cl
Best before dates: All dates up to and including 30/09/13
 

Products sold in Morrisons: 
Brasserie de Saint-Omer Export, 8x25cl and 18x250ml
Brasserie de Saint-Omer Panaché, 10x25cl
Bière Continentale, 10x25cl
Best before dates: All dates up to and including 30/09/13
 

Product sold in Sainsbury's: 
Brasserie de Saint-Omer Panaché, 10x25cl
Best before dates: All dates up to and including 30/09/13
 

Product sold in Tesco: 
Tesco Bière d’Or 10x25cl
Best before dates: All dates up to and including 30/09/13
 

Product sold in Dunnes: 
Starberg French Lager 4% 20x25cl
Best before dates: All dates up to and including 30/09/13
 

Solution: If you have bought any of the above products, please don't drink the beer, but return it to your nearest store for a full refund


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


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Tuesday 13th September 2012
Suspicious Male
Neighbourhood PolicingSurrey Police website

A suspicious male was seen on the driveway in The Headway, Bourne Hall. Described as 18-20 years, slim with fair/blonde hair and wearing a white t-shirt askig for scrap from the skip on the driveway. He was seen to get into a distinctive van described as a transit style van (unknown if a transit or not) white in colour, with a blue horizontal stripe around the top of the van and an orange strip light on the roof.

If seen or any further info please let Police know.

If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Information about this E-mail
Wednesday 12th September 2012
Surrey Police Notice: Catalyticv Converter marking two-day event.
Neighbourhood Policing
Surrey Police website

FREE!! catalytic converter marking Two-day event.

Your local Officers on Friday the 14th of September and Saturday, 15th of September will be at the Epsom All Class garage which is Unit Nine on Nonsuch Industrial Estate marking vehicles for members of the public and local businesses.


Specialist kits will be used to apply a unique identification code to the catalytic converter which will in no way damage it.

The event will take place between 10am and 5pm on the Friday and between 10am and 2pm on the Saturday. Kits will be applied to vehicles on a first come first served basis.

Please note that on some vehicles the catalytic converter can not always be marked but officers won’t know if this is the case until the car or van has been raised on the garage lift.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Tuesday 11th September 2012 
Surrey Police Notice: From Inspector Knight

Surrey Police Notice: From Inspector Knight
From Insp Knight,

Following the feedback of people about the mopeds and anti-social use of motorbikes around the Borough I have looked at what more can be done.
From October we will run additional specific operations to target this issue which will rotate around the Borough. their aim will be to identify the bikes and their riders and then take enforcement action against them. We will use S59 warnings which if breached result in the bike being seized.
I also want us to report the riders for summons so that points can be added to their licences or removed if appropriate. I will back this up with media campaigns and use of specialist officers from elsewhere in the County.
Please continue to report the issues you see and whenever possible include registration numbers so we can start to identify the locations and individuals that require action.


If you need to contact us in the meantime, you can reach us on 

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


















Surrey Police Notice: Trading Standards Alert
Friday, 7 September 2012, 16:53

Neighbourhood Policing Surrey Police website

TS @lert!

1. Scam Letters "You have won ......"
Issue: We have noticed an increase in residents from all over Surrey receiving this type of scam mail claiming that "you have won...." or "you are entitled to .....". The letters are usually from abroad (although not always) and often ask for proof of identity, ask you to call a telephone number or to send money so that they can release the winnings.

Solution: Do NOT respond! You can't win a competition if you haven't entered and if the promised winnings sound too good to be true - it probably is!
Don't disclose personal details
Don't call the telephone number
Don't part with your money
You can register with the Mail Preference Service (it is free)
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.
If you care for or generally look out for vulnerable friends or family you may find this guidance note useful.


2. Abusive trader
Issue: Report of an abusive trader (tree surgeon) in the Woking area - (although people do travel around so not just Woking!), demanding payment and using abusive and threatening behaviour.
Solution:Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06 or in case of an emergency please call the Police on 999.
We advise that you obtain written quotes for any work done and maybe try one of our Buy With Confidence members.



3. High pressure sales of alarm systems
Issue: You may have asked a trader to visit or had one turn up on your doorstep offering 'free' alarm systems. Please be aware that they may NOT be free as there is often an expensive maintenance fee costing £1000's! This is a repeating problem that is referred to us
Solution: Say NO to doorstep traders
Please read the fine print and know what you are agreeing to.
Do NOT waive the cooling off period so that you 'get the better deal if you get it installed at short notice'
Please report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06 so that we can build up enough intelligence to stop this happening


4. Thinking of buying a car? Do NOT rely on printed MoT certificates!
Issue: We are warning consumers NOT to rely on the printed version of the new-style MoT certificates when buying cars after a 38 year old man was arrested by Cleveland Police on suspicion of forging MoT test certificates.
There is also the possibility that unscrupulous traders, and service repair outlets, could agree to MoT a vehicle and charge accordingly without having carried out the test at all. The new-style MoT test certificates can be fraudulently reproduced and there is a lack of awareness about the fact that paper documents are no longer proof of existence of a valid MoT certificate.
Solution: When the new certificates were first implemented in October 2011 they were only intended to be a receipt for the MoT. The actual record and full details are stored online at the VOSA website, which can be accessed by going via the www.direct.gov.uk website. You can check an MoT is valid using the serial number of the MoT certificate or the serial number of the V5.
5. Recalls

  • Issue: Biere des Moulins Lager and St Cervois Premium Lager
Sainsbury's is recalling its Biere des Moulins Lager and St Cervois Premium Lager, because a small number may contain pieces of glass.
All 'best before' dates up to and including 22 September 2013 of:
Sainsbury's Biere des Moulins Lager, 30x25cl
Sainsbury's St Cervois Premium Lager, 8x25cl

Solution: Sainsbury's is recalling the affected beers and will be displaying customer notices in its stores. If you have bought the affected product do not consume it. You can return it to your nearest store for a full refund.
  • Issue: Oven Pride Oven Cleaner and BBQ Pride BBQ Cleaner
McBride is recalling 500ml bottles of their Oven Pride Oven Cleaner and BBQ Pride BBQ Cleaner. There are concerns over the safety of the cap on these bottles.
The recall comes after a two year old was hospitalised with severe internal burns after swallowing liquid from an Oven Pride bottle.
Solution: If you have any of the affected Oven Pride or BBQ Pride products you should return them to the store where you purchased them for a full refund.
Alternatively you can contact the Oven Pride Customer Helpline on 0845 605 2981.

If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers








Thursday, 6 September 2012, 17:13
Surrey Police Notice: Fake Notes

Neighbourhood Policing Surrey Police website

Surrey Police Notice: Fake Notes

There have been a few reports of dodgy £10 and £20 notes in circulation around the Borough, please be extra vigilant.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers





Neighbourhood Policing Surrey Police website



Epsom incident


Surrey Police is appealing for witnesses following a public order incident in Epsom.
The incident took place around 8pm on Friday, 31 August when the victim, a 17-year-old boy was riding his bike through the car park area of Wey Court.
The boy was then approached by the offender who pointed a knife at the victim before verbally threatening him.
Investigating officer Detective Constable Detective Constable Leigh Wall, said: “I would appeal to anyone who was in the area around the time of this incident to contact officers with information as we need to find those responsible.
“I believe there were people who will have witnessed some part of the incident and we need to find them to establish the full circumstances surrounding the offence.”
The offender stole the victim’s bike which is described as a silver Carrera mountain bike which had white rims on the wheels. He left his own bike behind.
He was with a group of five to six men, all described as black, wearing black clothing and coloured scarves covering their faces.
Anyone with information on this incident is urged to contact Surrey Police on 101 quoting reference EP/12/3451 or the independent charity Crimestoppers anonymously on 0800 555 111.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Tuesday, 4th September 2012
Epsom School Bus Beat Surgery

Neighbourhood Policing Surrey Police website


Epsom School Bus Beat Surgery

Officers from the Epsom and Ewell Safer Neighbourhood Team will welcome in the new school term by holding a School Bus Beat Surgery.
PC Elena Polo-Fernandez, PCSO Michaela Pearce and PCSO Emma Davies will be speaking with pupils on their way to Epsom and Ewell High School when they return on Wednesday, 5 September.
Epsom and Ewell Specialist Neighbourhood Officer PC Elena Polo-Fernandez, said: “We believe speaking to pupils on their way to school could be an excellent way of engaging with them and hope to build on our relationships with the children so they know where to turn if they ever have any concerns about crime.
“The start of a new term can be a daunting experience, especially for the younger children so I hope our presence will reassure pupils and parents and make the day a little less stressful.”
If the surgery proves a success the team will liaise with other schools in the borough in a bid to hold further meetings.
The Beat Surgery will take place on the 8am 418 service run by the Quality Line Bus Service.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Sent: Tuesday, 4 September 2012, 15:51
Subject: Surrey Police: Stoneleigh and Worcester Park Blog



Neighbourhood PolicingSurrey Police website
Good Afternoon,
This is the link to a new blog that has recently started in the North of Epsom. Please take a look however you can, this has been really effective and a lot of people are taking the time to get involved.
Just thought we would share this with you.

If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


 Surrey Police Notice:
Inspector Knight Hosting online discussions


Neighbourhood Policing Surrey Police website

Inspector Knight Hosting online discussions

Good Afternoon

Inspector Knight held an online discussion last night on facebook. This went really well, with some great feedback and questions being asked, such as the speeding on Horton Lane, ASB on the Longmead and the Chantilly horses which are causing quite a stir.
From this online discussion last night, Inspector Knight has decided to do another one on Wednesday the 12th of September between 18:00-19:00. For those of you who are not already on our facebook page and want to get involved please come and like our page "Epsom Ewell Beat" and get involved in the discussion on the day.
This is a great way to point out what you are happy with and not happy with and actively have a say on how your area is being Policed.
Any questions let me know.



If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Surrey Police Notice: Trading Standards Information


Neighbourhood Policing Surrey Police website



Trading Standards Information

This is a message sent out on behalf of Trading Standards, to inform the community of what is happening in the area. These messages are called TS Alerts (Trading Standards Alerts). Some you might already be aware of but please pass on and bear in mind.


Police Publication Scam
Issue: Residents in Surrey are receiving unsolicited phone calls from a male claiming to be a crime prevention officer and trying to sell space in a Police publication. This is a scam and nothing to do with the Police! .


Ministry Of Justice calls & emails
Issue: This scam usually involves fraudsters contacting a consumer and saying they are from the Ministry of Justice, the HM Courts, Tribunal Service or similar. They claim that you are owed money (like a repayment of a bank charge or PPI). They then ask for an up-front payment so that the money can then be sent. Unfortunately one Surrey resident loost money this way.,
Solution: Please do not disclose your personal or financial details and report these or similar instances to us via the Citizens Advice Consumer Helpline on 08454 04 05 06.

Loft Insulation
Issue: Residents being cold called in the Redhill area by a male claiming he is carrying out a survey for the local council about the legal requirements of loft insulation - There is no such survey and could be the start of a scam or distraction burglary
Solution: Do not invite them in or offer to buy products at the door as they can be very persuasive! Try using our No Cold Calling Sticker to deter them and to remind yourself to say NO to doorstep callers!

If any No cold caller stickers are wanted please let us know and we can get some to you.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Surrey Police Notice: Suspicious Male



Neighbourhood Policing Surrey Police website


Suspicious Male.

Good Morning,

The Local Team have been alerted to a suspicious male knocking on doors saying he was from Kingston University of Fine Arts and the University had encouraged them to go door to door selling their art work. When Kingston have been asked they know nothing about this.
Male said he was from Jurusalem was about 5"2, Medium Build, Tanned, Blue Jeans and had an A1 folder of about 30 paintings.
If seen please contact Police on 101 quoting P12244611 so Officers can come and get the male checked out.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Surrey Police Notice: Don't let a thief ruin your bank holiday weekend.


Neighbourhood Policing Surrey Police website

Don't let a thief ruin your bank holiday weekend
Surrey Police is reminding vehicle owners to remove valuables from their cars when parking and visiting beauty spots around Surrey this bank holiday weekend.
Force Crime Reduction Advisor Liane Jarman, said: "Here in Surrey we are lucky to live in one of the most beautiful areas of the country and the upcoming bank holiday weekend is a perfect opportunity for everyone to make the most of this.
"Unfortunately as we make our plans for the weekend so do thieves and I urge vehicle owners to remove all personal possessions from their vehicle when leaving it parked at any of the beauty spots around Surrey.
"Over recent months we have seen a noticeable decrease in thefts from vehicles parked at beauty spots around Surrey and I hope to see this pattern continue.”
The areas worst affected by beauty spot thefts include Mole Valley, Waverley and Guildford and officers in these areas have worked hard to reduce the problem.
Simple tips on keeping your possession safe include:






  • Do not leave anything in your vehicle – the most commonly stolen items from cars include sat navs, laptops, handbags, mobile phones, loose change, cigarettes or clothes.
  • Always leave handbags and wallets at home if you can. Even if your bag does not contain anything valuable, a thief will not know that and might still break a window or force a lock to get at it.
  • Thieves know the tricks of the trade and by hiding possessions in the boot or under the front seat will not meant hey are out of sight to them as they know where to look
  • Make sure the doors of your vehicle are locked and the windows and sunroof are shut, no matter how hot the weather, or even if you are only going to be gone for a couple of minutes.
  • If youhave used a portable sat nav system, wipe away the suction marks on the windscreen - and don't leave the system in your car.
Anyone who witnesses anything suspicious in these areas is urged to contact Surrey Police on 101 (non-emergency) or 999 in an emergency and provide as much detail including time, date, location and details of the offender.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers


Surrey Police Notice: Do you recognise this man in this CCTV image?


Neighbourhood Policing Surrey Police website

 

Do you recognise the man in this CCTV image?

Detectives in Epsom are appealing for help from members of the public in identifying a man they would like to speak to in connection with a theft of an expensive Rolex watch.

The incident took place at the Costa Coffee in the Odeon Cinema in Upper High Street, Epsom at around 1.45pm on Friday 3 August.

The victim, a local man in his 40s, had advertised the Rolex Submariner timepiece for sale for ₤13,000 on a number of internet sites including Ebay and Gumtree. A man who called himself 'Anthony' contacted the victim and arranged to meet him at the cinema to look at the watch with a view to buying it.

They met inside Costa Coffee where on production of the watch, the man grabbed it and ran away. The suspect is described as being in his mid 20s, dark skinned, of medium build and around 5ft 10ins tall. He has short dark hair and was wearing light grey trousers, a black three quarter length jacket and a long sleeved white shirt.

Officers have this week released a CCTV image of a man they would like to speak to as they believe he may be able to provide vital information to assist with the ongoing investigation.

Detective Constable James Cumming of Epsom CID said: "This was a high value theft that had clearly been planned and we would like to hear from anyone who recognises the man in the CCTV image. We are also asking for anyone who may have been offered such a watch for sale, or who knows of its whereabouts, to come forward."
Anyone with information should call Surrey Police on 101, quoting reference EL/12/3087, or call independent charity Crimestoppers on 0800 555 111.



If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Surrey Police Notice: Alerting you to a Scam


Neighbourhood Policing Surrey Police website

Alerting you to a Scam.

Good Afternoon,

Just wanted to alert you to a scam reported to Police.
Member of the community has just had a phone call from a Mr Steve Wood Telephone number 07508113847 who said he was a local crime prevention officer, trying to sell advertising space in a Police publication.
THIS IS A SCAM! nothing to do with Police, if you encounter this individual please explain this has been reported to Police and please inform Trading Standards as well on 0845 4040506


Please can you pass on to anyone you know to make them aware.

Thank you


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers

Public invited to contribute to Police Road
Death Investigation Policy


Neighbourhood Policing Surrey Police website

Public invited to contribute to Police Road Death Investigation Policy

The Association of Chief Police Officers is calling on the public to help shape police policy involving road death investigations
A consultation will focus on police standards when responding, reporting and investigating, road traffic collisions and will influence an agreed policy and guidance published by ACPO.
ACPO’s last review of its Road Death Investigation Manual (RDIM) was carried out in 2007.
Assistant Chief Constable Sean White, ACPO lead for the investigation of fatal and life changing road collisions across England and Wales, said:
“The police service is committed to preventing and reducing the loss of life or serious injury on our roads.
“Long-term trends indicate that together with other agencies we are achieving that ambition. However, in 2011 in England and Wales on average five people still lost their lives on our roads every day, 63 people sustained serious injuries and hundreds of others suffered other injuries.”
Reported road deaths have reduced from about 5,500 a year in the mid 1980s to fewer than 2,000 last year (2011).
Over the same period, reported road casualties have decreased from 240,000 to just over 200,000.
ACC Sean White encouraged the public to comment on how they would like to see police respond, investigate and report on road traffic collisions, including bereaved family and friends who have had firsthand experience of police involvement.
He added: “Families quite rightly expect their police service to prevent and reduce these collisions from occurring and in the unexpected event that it impacts upon them they are entitled to the best service and support to aid them through such difficult time.
“We are committed to listening to their experiences and views as well as those of partner agencies, and to updating and amending our policy and practices to keep pace with and, where possible, exceed expectations.”
Julie Townsend, deputy chief executive at Brake, the road safety charity, commented: “We welcome this review of the Road Death Investigation Manual, and look forward to continuing to work with police to prevent crashes and support families whose lives are turned upside down by these tragic events. As a charity providing national support services to people affected by a road death or serious injury, we bear witness to the terrible devastation these collisions cause. It is critical these families get the help they need, and that we learn from collisions to prevent further tragedies; police work liaising with victims and investigating crashes is fundamental to this. We are proud to work with every force in the country to support road crash victims, and pleased to have this opportunity to develop that work further.”
The consultation is open until 7th September 2012 and comments can be made by filling out a consultation form via the Cleveland Police website: http://www.cleveland.police.uk/contact-us/ManualReview1.aspx or by writing to ACC Sean White via Cleveland Police Headquarters, PO Box 70, Ladgate Lane, Middlesbrough, TS8 9EH.
Amy Aeron-Thomas, executive director of RoadPeace, the national charity for road crash victims, said: “A thorough investigation is essential for justice.
“Without it, there is no chance of understanding what caused the collision, if someone should be prosecuted, the victim should be compensated, or how risk can be reduced in the future.
“With road deaths outnumbering homicides by three to one and all of us using the roads, the importance of police collision investigation cannot be over overstated.”
At the end of the review a draft, revised road death investigation strategy and guidance will be published that will aim to provide direction for the next five years.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers
Neighbourhood Policing Surrey Police website

Don’t ruin someone’s life this summer! Don’t drink and drive!

With anticipation that the hot summer evenings will return soon, Surrey Police and Surrey County Council are reminding drivers not to risk death or serious injury to themselves or others by drinking and driving.

Those few drinks at the pub after work or at family and friends barbecues could result in you losing your licence, could give you a criminal record or worse; could ruin someone’s life.

Working in partnership with Surrey County Council on the Drive SMART campaign, Surrey Police has also recently supported the national drink-drive campaign which ran throughout June to highlight how it is unacceptable to drink and drive throughout a summer full of national celebrations and major sporting events.

Figures released by The Association of Chief Police Officers (ACPO) show that of the 83,224 drivers tested nationally during the month long campaign in June, 4,857 (5.8%) tested positive, refused or failed a breath test. Although this is slight improvement on last year, when 6 per cent of those tested failed a breath test, it is not the significant drop that police officers want to see.

Superintendent Sharon Bush from Surrey Police warned: “With the outdoor socialising that warmer days and long summer evenings encourage, there can be an increased temptation for people to drink and drive. On average nearly four people a month are killed or seriously injured on Surrey’s roads as a result of motorists impaired by drink or drugs.

“Surrey Police will take a robust approach in targeting drivers who act irresponsibly and break the law by drinking alcohol after work and then driving home. Drivers also need to be particularly aware of the ‘morning after effect’, where they could still be over the limit the next morning, and plan ahead on how they will get to work the next day.

“The message is clear that drinking and driving has serious consequences. You risk killing or seriously injuring yourself or another person and you risk arrest and court. If convicted you face prison and a criminal record. At the very least you will face a fine and disqualification from driving. There are no excuses."

Kay Hammond, Surrey County Council's Cabinet Member for Community Safety, said: "Many of us will be enjoying a glass of wine or a beer with friends and colleagues in the sunshine. If you're having a drink, the best thing to do is to leave the car at home or at the office and get a bus, train or taxi. Keep in mind that even after a couple of drinks in the evening, there's a good chance you could be over the legal drink drive limit the morning after."


If you need to contact us in the meantime, you can reach us on

Email: epsom@surrey.police.uk
Tel: 101
Crimestoppers



Neighbourhood Policing Surrey Police website

Time trial road races round up successful policing of Olympic Events in Surrey


Large crowds have safely gathered again today (Wednesday, 1 August) to see Surrey’s final Olympic event pass through the county.

Tens of thousands of spectators lined the streets to watch the men's and women’s time trial road races in which Bradley Wiggins won Great Britain’s second gold medal of the Games and Chris Froome picked up a bronze.

Today’s races, which went through the towns of Esher, Hersham and Cobham, brought the curtain down on the county’s Olympic events following the men's and women’s road races at the weekend. The cycling events have been the biggest sporting occasions the county has ever seen.

Over 600 Surrey Police officers and staff were deployed on the weekend event days and around 400 today, working alongside the Metropolitan Police and British Transport Police. Despite the huge number of people who have descended on the county throughout, there were no arrests as of 7pm today and only two at the weekend.

Surrey County Council has been working with the race organisers LOCOG to ensure roads have been reopened as quickly as possible. Despite the large numbers that turned out, the crowds have remained patient and have been dispersing relatively quickly.

Chief Superintendent Gavin Stephens said: “This has been an incredible Olympic Games for Surrey and has been made even better by the county’s events yielding three medals for Team GB.

“There were no event-related arrests in Surrey today and this is testament to the good nature of all those who came out to see the Time Trial race in Elmbridge and Bradley Wiggins pick up that much deserved gold medal.

“Surrey Police would like to thank residents for embracing the spirit of the Games whilst tolerating some disruption to their everyday lives.

“We have worked extremely hard with the county council and our other partners to ensure the months of planning paid off and the Games ran smoothly.

“I would like to thank all the Surrey Police officers and staff for their dedication in making all our events safe and secure for people to enjoy.”


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers



 

Dear Neighbourhood Coordinators





For those of you that have not heard any more information regarding the Neighbourhood Watch Scheme.





Apologies for the delay due to the arrival of door stickers and new Neighbourhood Watch Signs.



At present your Neighbourhood team have signed upto 90% of all the streets in the Stoneleigh, Auriol, Cuddington and a small part of Ewell Court wards.





Once all streets have been completed we will be sending you an email to inform you of a meeting for all the Neighbourhood Coordinators. At this meeting we will explain Neighbourhood Watch in more detail and any questions you may have.





Can I stress to all of you that you are there to forward emails to neighbours in your street. You are not there to take crime enquires, any reports like this please ask them to call them through to the 101 Non emergency Surrey Police phone number or 999 if it is an emergency.




We appreciate all the work you do and do not want to burden you with neighbourhood disputes etc.





If you need to speak to me please ring me on my mobile number - 07967 98 6452 or the Neighbourhood Team Borough phone number 01372 541511





Thank you all once again.



Kind Regards



PC Dan Doherty 



Neighbourhood Policing Surrey Police website

Successful weekend of Olympic events in Surrey


It’s been a successful weekend for policing in Surrey with large crowds safely gathering along the county’s roads today for the Women’s Olympic Road Race.
Spectators lined the streets to see Lizzie Armitstead as she went on to win Great Britain’s first medal of the Games. Despite the crowds, there was only one arrest for a public order offence connected to today’s event. A 42-year-old man was arrested following the alleged incident in Dorking and has been charged with racially aggravated harassment.
Today's event followed yesterday’s Men’s Road Race – the biggest sporting event the county has ever seen.
Chief Superintendent Gavin Stephens said: “This has been an incredible weekend made all the better with the first Great Britain medal being won at one of our Surrey events.
“There were only two event-related arrests in Surrey over the whole weekend and this is testament to the fantastic spirit of the thousands of people who came out to cheer on the cyclists as they made their way through our county.”
Surrey Police is now looking forward to the Men and Women’s Individual Time Trial events on Wednesday, 1 August.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers



Neighbourhood Policing Surrey Police website

Have your say on the future policing of Surrey

Surrey residents are invited to a series of open engagement events with Deputy Chief Constable Craig Denholm to discuss the financial challenges facing Surrey Police and the options for future policing.
The events will be held on the following dates:
Monday 30 July 7.00-8.30pm – Fordbridge Centre, Claredon Road, Ashford TW15 2QA
Monday 6 August 7.00-8.30pm – The Old Council Chamber, Reigate Town Hall, RH2 0SH
Tuesday 7 August 7.00-8.30pm – The Council Chamber, Millmead House, Guildford GU2 4BB
DCC Craig Denholm said: “Everyone is welcome and I look forward to answering your questions and hearing your views on the choices we need to make to ensure we can continue to deliver frontline policing whilst facing financial challenges in the future.”


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
Crimestoppers










Burglary Dwellings

Good Morning,

Sorry to be the bearer of bad news..but there have been a few Burglaries over night that I wanted to make you aware of. These happened in Amberley Gardens, Newbury Gardens, and Pelman Way but we are still receiving more reports at the moment...

Burglars have taken the opportunity to also steal the owners vehicle keys in a couple of the crimes and have stolen the vehicle and driven off.

Please do not keep your vehicle keys anywhere near the door or in sight where they can be seen by any opportunists. Please also make sure alarms and security measures are in place as much as possible.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101












Contact Detail Reminder

Good Morning

Our Contact Centre has asked me to remind you all to please use the 101 number when reporting any non-emergency matters to us by telephone.

The old 0845 number is now permanently out of service.

01483 571212 can still be used if preferred. In an emergency always dial 999


Thank you


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101










E-fits released of boys wanted in connection with Epsom robbery

 
E-fits released of boys wanted in connection with Epsom robbery
Officers from Surrey Police who are investigating a robbery against a boy in Epsom last week have released e-fits of two other boys they would like to speak to in connection with the incident. The incident took place around 8pm on Saturday, 9 June, when the victim, a 14-year-old boy, left the cinema and was walking underneath the railway bridge in the direction of East Street with a friend when two other boys on bikes approached them. The offenders then demanded the victim’s mobile phone before leaving the scene in the direction of Epsom Town Centre. Investigating Officer Detective Constable David Fair, said: “This incident left the victim visibly shaken however, he was able to provide us with detailed descriptions of the offenders and anyone who recognises the boys is urged to contact officers. “Were you in the area around the time of the incident? Did you see a group of around five boys, two of whom were on mountain bikes, acting suspiciously? If the answer is yes, please contact officers with information as this could assist our investigation and help us find those responsible and bring them to justice.” The first offender is described as a white boy, aged around 14-years-old, of slim build, with short cropped brown hair, around 4ft 6ins in height and with freckles on his face. He was wearing black tracksuit bottoms, a black Nike top and purple and black Nike Air trainers. He was riding a black, red and white mountain bike and was carrying a JD Sports carrier bag. The second offender is described as a white boy, aged around 15-years-old, of stocky build with short cropped blonde hair with two lines cut into it on the right hand side and around 5ft 3ins in height. He was wearing a black Nike hooded top and dark tracksuit bottoms. He was riding a purple and black mountain bike. More information about keeping yourself and your property safe can be found by visiting www.surrey.police.uk. Anyone who has information on this incident is urged to contact Surrey Police on 101 quoting reference EP/12/2287.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101













'Behind Closed Doors' - new campaign launched for Domestic Abuse awareness


'Behind Closed Doors' - campaign launched for Domestic Abuse awareness
‘Behind closed doors’ is a new partnership campaign which aims to reach out to victims of domestic abuse and let them know that help and support is always available, 24 hours a day, seven days a week. The campaign uses the real experiences of survivors of domestic abuse who share their stories to encourage other victims to seek support and advice by calling the Your Sanctuary domestic abuse 24-hour helpline. The campaign has been developed by a range of partners including local domestic abuse outreach services, Surrey County Council and Surrey Police. With summer underway and events including Euro 2012 and the Olympics providing opportunities for emotions to run high, there is the possibility that domestic abuse cases may rise. However, unlike other crimes, many incidents of domestic abuse are not reported. The partnership is therefore strongly encouraging victims to report any incidents and ask for the support they deserve. Beverley Pass from Your Sanctuary said: “We would like to reassure victims that they are not alone - there is always help and support available, 24 hours a day, 365 days a year. If you are worried, call the Your Sanctuary domestic abuse helpline on 01483 776822. “We offer a range of services including emotional and practical support to people and their children who are experiencing or have experienced domestic abuse. No-one should have to suffer in silence”. Your Sanctuary is a local charity which offers immediate support and advice on many issues. This can include financial advice, refuge availability and safety planning should someone be considering leaving an abusive relationship. The helpline is available 24 hours a day and callers can speak to someone in confidence, and stay anonymous if they wish. They will then be put in touch with their local outreach service provider. To report domestic abuse to the police call 101. In an emergency, always call 999. Any reports will be taken seriously and treated sensitively by specially trained officers and staff. To find out more about the campaign visit www.964eagle.co.uk/behindcloseddoors ENDS Notes to Editors: o A multi-agency domestic abuse working group has been established to bring together organisations from across the county and focus resources on the need to communicate about this important issue. o Chaired by Surrey Police, this group includes representatives from Surrey County Council, Surrey’s borough and district councils, NHS Surrey and the four outreach services which operate across Surrey. o A number of campaigns are planned throughout the year to coincide with key events and activities which will put domestic abuse under the spotlight. Service providers: East Surrey Outreach Service - 01737 771350 (Serving Reigate and Banstead, Mole Valley and Tandridge) Your Sanctuary Domestic Abuse Outreach Service - 01483 776822 (Serving Woking, Runymede and Surrey Heath) North Surrey Outreach Service - 01932 260690 (Serving Epsom and Ewell, Elmbridge, and Spelthorne) South West Surrey Domestic Abuse Outreach Service - 01483 577392 (Serving Guildford and Waverley)

If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101











The launch of “The Gold Standard”

Submitted: 18/06/2012 11:15:53
New voluntary code of conduct for second hand purchase of Gold
Surrey Police has joined forces with the three principle jewellery trade associations; the National Association of Goldsmiths (NAG), the British Jewellers’ Association (BJA) and the National Pawnbrokers Association (NPA) to launch ‘The Gold Standard’ – a new voluntary code of conduct for the face to face purchase of second hand precious metals and jewellery. The concept of the scheme is to promote the principle of a 'responsible trader' by establishing a code of conduct where traders voluntarily introduce a number of verification, evaluation and best practice protocols designed to provide both the retailer and the customer with a sense of added security whilst acting as a deterrent to offenders attempting to dispose of stolen property. The scheme has already been rolled out in partnership with the three trade associations whose members account for 35% of the industry and the remaining 65% will be encouraged to participate in the scheme by Surrey Police and other Police Forces around the UK. Members of the scheme will receive a window sticker and posters to market their membership to the general public and any criminals looking to dispose of stolen gold and jewellery. This new initiative has gained support from Assistant Chief Constable Paul Broadbent and the ACPO Burglary Working Group, the Home Office, the Trading Standards Institute and the National Measurement Office. Temporary Superintendent Darren McInnes from Surrey Police said: “When the price of gold is high we can see a rise in burglaries where gold and jewellery may be targeted. The Gold Standard is a national voluntary code of conduct aiming to reduce the opportunity to sell stolen precious metal jewellery in quick, anonymous sales. If there's no market for thieves to profit from, there's no need for the crime. "Surrey Police will be encouraging traders to sign up to the Gold Standard. By working with the jewellery and pawn broking trade we will attempt to prevent them from becoming inadvertent handlers of stolen property whilst also reinforcing that should they break the law we will fully investigate and prosecute those found to be handling stolen goods." The new code of conduct tackles five areas of concern; 1. It sets a common standard for the jewellery trade to adopt as no guidelines previously existed. 2. It reduces the risk of traders inadvertently purchasing stolen jewellery and potentially having that property seized by the Police as part of their investigations, or being prosecuted for handling stolen items. 3. It provides the police with evidence of where stolen items may have been traded. 4. It provides the consumer with additional confidence of where to trade their items. 5. It improves the legitimacy of gold going back into the UK supply chain (as 90% of the gold used in the UK jewellery industry is recycled). Minister for Crime Prevention and Antisocial Behaviour Reduction Lord Henley said: “The theft of gold including jewellery can have a devastating effect on victims. I welcome the way in which the National Association of Goldsmiths, British Jewellers’ Association and National Pawnbrokers Association have worked in collaboration with Surrey Police to produce the Gold Standard voluntary code of conduct. “This initiative will really help to reduce the chance of jewellers unwittingly buying or selling stolen goods, and provide greater confidence to people who want to sell items on to trusted dealers. It is a good example of what can be achieved when business and police work together to cut crime in the communities in which they operate.” Michael Hoare, Chief Executive of the NAG said: “We are extremely pleased to be one of the founding fathers of this new initiative. Our work with the SaferGems initiative over the last couple of years has convinced us that jewellers are sometimes unwittingly facilitating the disposal of illicit goods. “This new code of conduct will provide all members with a workable set of guidelines to not only reduce the risk of stolen jewellery coming into the supply chain, but also to provide consumers with additional confidence to sell their items of jewellery in establishments which have signed up to the new code.” Simon Rainer, Chief Executive of the BJA said: “The response from the membership has been extremely heartening. We intend that all registered members will have their details on the BJA website so consumers can find their nearest ‘Gold Standard’ trader.” Ray Perry, Chief Executive of the NPA said: “This voluntary code is a great example of the pawn broking industry working together with the Police to help prevent and combat crime. This new code of conduct will ensure greater confidence in the public to deal with National Pawnbrokers Association members and demonstrates the way in which Police and pawnbrokers can co-operate to mutual benefit. “The NPA sets higher standards for its members than are required by law. This code sets a common standard for the pawn broking trade and allows valuable police time to be spent focusing on businesses and traders that do not meet minimum standards as set by NPA members and the Gold Standard. The NPA will publish a list of registered members so customers will be able to visit our website and check if their local pawnbroker has signed up to the code.” Notes: - The NAG represents 1400 jewellery businesses, 900 of which are retail jewellers. View the Gold Standard in full on the NAG blog: http://nag-blog.org/ - The Gold Standard code of conduct can be viewed in full at: http://www.bja.org.uk/en/the-gold-standard/code-of-practice.cfm - The BJA represents nearly 1100 companies in the UK jewellery supply chain. - The NPA represents over 2000 retail stores.
For futher information please contact Surrey Police press office
E-mail: fast-timecommunications@surrey.pnn.police.uk


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101










Introduction to TS @lert

It is one of Surrey Trading Standards priorities to help protect the vulnerable living in Surrey.
One of the ways to achieve this is to alert local consumers and businesses to potential rogues and scams that may affect them, and in return receive intelligence about such practices to enable us to target our resources to prevent or disrupt this activity.
1. What are TS @lert messages?
TS Alert messages are email messages that can be sent to anyone who signs up to receive them. They can contain both text and pictures and web links.
Messages would typically contain a description of the ‘problem’, information on what to do if affected, who to report the incident to and where to get help or further information.
They can also be used to ask for intelligence to help us with our investigations, typically about criminals or information about underage sales of cigarettes and alcohol.
2. What is the purpose of TS @lert?
The aim of TS Alert will be to keep Surrey residents and businesses informed about the following:
  • Doorstep Criminals who are operating locally
  • Scams and other frauds that target Surrey businesses and residents
  • Changes in the law
  • Trading Standards schemes eg Buy With Confidence, Eat Out Eat Well and No Cold Calling
  • Product recalls
  • We may also publicise good news stories if appropriate

3. Who would receive TS @lert messages?
The list of recipients may include (and there are many more!):
Age U.K Care Agencies
Citizen’s Advice Bureaux District Councils
Housing Associations Libraries
Surrey Police Councillors
Parish Councils Neighbourhood Watch
Local Media
We try to encourage recipients to let us use generic email addresses such as office@xyz.co.uk rather than personal email addresses.
Although individuals could sign up to the system, it is envisaged that we would email organisations that could then disseminate the information to their own members / users
4. How would recipients use the TS @lerts?
It is hoped that message recipients would disseminate the information:
  • On their websites
  • In parish magazines
  • In NHW newsletters
  • On public notice boards
  • To pass on to colleagues, friends and other agencies
5. Can I put a message on TS @lert?
Yes – although the system will be run by the Surrey Trading Standards Service and most alerts will come from us, please let us know if you need to post a message and we will do our best to oblige!

6. Who do I contact should I wish to report something?
· All reports of scams, frauds, illegal trading etc should be reported to us via the Citizens Advice Consumer Helpline on 08454 04 05 06 or via their web form https://ssl.datamotion.com/form.aspx?co=3438&frm=citacomplainform&to=flare.fromforms
· Calls to Surrey Police can be made via their 101 number.

What we are doing already:

We also have a presence on Twitter and Facebook where there are daily alerts, stories and top tips!
Please follow and interact with us!
@surreyts


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101








Enjoy Euro 2012 Responsibly

Enjoy Euro 2012 Responsibly - Crackdown around Sporting Events
Surrey Police has launched an operation to crack down on troublemakers during Euro 2012 and is warning potential offenders that abusive, violent and anti social behaviour will not be tolerated. Euro 2012 is being hosted in Poland and Ukraine, with the final being played on Sunday 1 July and officers have been preparing for months to ensure fans can enjoy the football tournament in a safe and secure environment. Throughout big sporting events Surrey Police research shows domestic abuse, violent behaviour and anti social behaviour incidents tend to increase. During football matches offences will be highest when the England team is playing and will be exacerbated during a match where England is knocked out of a tournament. Whilst football itself can lead to increased acts of aggression, the larger factor is the lifestyle that accompanies games such as an increase in alcohol consumption and an increase in people congregating in licensed premises and public areas highly charged by the tension and emotions of a match. But whatever the reason for an increase, the message from Surrey Police is simple – “Win or Lose this summer…There are no excuses.” Additional officers will be deployed throughout Euro 2012 to deal with any violence and disorder in busy town centres and people are being urged to report any instances by calling 101 or 999 in an emergency. Officers will also be on hand to deal with any domestic incidents. If a victim or witness does not wish to speak to the police they can call the Surrey Domestic Abuse Helpline on 01483 776822 (24hrs) for immediate emotional support, as well as confidential information and advice. Chief Superintendent Gavin Stephens from Surrey Police said: “Like many people I’m passionate about this football tournament and look forward to watching some great games. Please don’t spoil the enjoyment for others, or worse still commit a crime out of anger, frustration or simply because you’ve had too much to drink. “Throughout the World Cup 2010 there were slight increases in domestic abuse, criminal damage and violence and we are determined to reduce these incidents. We have extra officers on duty ready to take swift and robust action against any person or group causing trouble. I hope people will listen to our message and behave responsibly during Euro 2012. Who knows, England may even win it!”
For futher information please contact Surrey Police press office
E-mail: fast-timecommunications@surrey.pnn.police.uk


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101










Police appeal for information following an allegation of a serious sexual assault at the Epsom Derby


Information sought following report of sexual assault at Epsom Derby
Surrey Police is appealing for information following an allegation of a serious sexual assault at Saturday’s (2 June) Epsom Derby meeting. The victim, a 15 year-old girl, has told officers she was attacked in a nearby field by a youth she had met in the music and fairground area at the racecourse. The incident is believed to have occurred at around 4pm and was reported to police shortly after 6pm. The suspect is described as a white boy, aged between 16 and 17-years-old, of skinny but muscular build, with a prominent wide jaw line, short gingery blond hair and a pale, spotty complexion. He was wearing a long-sleeved, dark blue top and baggy blue jeans. He was with a boy of a similar age, of a bigger build, with short, flattened, brown hair and tanned skin. He was wearing a white, short sleeved top and blue baggy jeans. Officers are keen to speak to anyone who was at Saturday’s event who may have information about this incident or the identity of the suspect. Detective Inspector Oana King said: “This was obviously a very traumatic experience for the young girl involved. Thankfully this kind of offence is extremely rare and I would like to reassure members of the public that we are doing all we can to identify the perpetrator and bring him to justice. We have already spoken to a number of people who were at the Epsom Derby event but are keen to speak to anyone else who may have seen the suspect prior to or after this offence.” Officers would also like to speak to a woman who reported the incident to a member of St John’s Ambulance staff. “This woman did the correct thing by reporting her concerns after overhearing a conversation about this incident but unfortunately she left the area before our officers were able to speak to her. I would urge this woman to come forward as she may have vital information which could assist the ongoing investigation,” DI King added. Anyone with information about this incident is asked to call Surrey Police on 101, quoting reference EP/12/2172. Alternatively, information can be passed anonymously to independent charity Crimestoppers by calling 0800 555 111.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101
 

Appeal for information following a suspicious incident in Ewell


Appeal for information following a suspicious incident in Ewell
Surrey Police is appealingfor information following a suspicious incident in Ewell last night (Thursday, 31 May). The incident took place around 5.50pm when a 13-year-old girl was walking along Cox Lane near to the junction with Brumfield Road. The girl noticed a car pulling up alongside her and a man, who was the driver and sole occupant of the vehicle, began talking to her. He then grabbed her arm through an open window on the driver’s side of the car. The girl pulled away and the man left the scene in the vehicle. Investigating Officer Detective Constable James Cumming of Epsom CID, said: “I would urge anyone who witnessed anything suspicious in this area around the time of the incident to contact us as a matter of urgency as we need to establish the full circumstances surrounding this incident.” Epsom and Ewell Neighbourhood Inspector Craig Knight, said: “Neighbourhood officers will today be visiting local schools to provide personal safety advice to children in the run up to the school holidays. “I would like to reassure the public we are doing all we can to ascertain the facts on the incident and to find the person responsible and anyone with concerns or information should contact the safer neighbourhood team by calling 101.” The man is described as white, in his 40s, of large build, clean shaven, with short brown hair and was wearing dark clothing. He spoke with an English accent. The vehicle was possibly a black Mondeo. The girl received swelling and bruising to her arm during the incident but did not require hospital treatment. At this stage in the investigation it is not believed this incident connects to any others recently reported in the Metropolitan Police areas of Worcester Park, Surbiton and Tolworth. Officers have conducted house-to-house enquiries in the local area and are carrying out additional patrols. Anyone who has concerns surrounding the incident is urged to contact the Epsom and Ewell Safer Neighbourhood Team on 101. Below are some simple personal safety tips: • Look confident and act confidently • Avoid using a personal music player or mobile phone while walking or jogging. They can distract you from your surroundings • If possible walk with a friend More information can be found by visiting www.surrey.police.uk. Anyone who has information on this incident or the events surrounding it are urged to contact Surrey Police on 101 quoting reference EP/12/2129 or the independent charity Crimestoppers anonymously on 0800 555 111.


If you need to contact us in the meantime, you can reach us on

Email: 11728@surrey.pnn.police.uk
Tel: 101





















Police urge residents to remember security whilst enjoying the Jubilee weekend celebrations

Surrey Police is reminding residents to consider their home and vehicle security when out and about celebrating the Queen’s Diamond Jubilee this weekend.

With many events taking place across the county, officers are urging residents to make sure they take simple steps such as locking windows and doors when out enjoying the four day weekend.

Head of Neighbourhood Policing, Chief Superintendent Gavin Stephens said: "Whether you are planning to attend a street party or visiting one of Surrey’s beauty spots, make sure you have a weekend to remember for the right reasons.

"With the warmer weather it can obviously be tempting to leave a door ajar or a window open for ventilation, especially if you are at an event on your road, but remember that it only takes a minute for someone to enter your house or car and get away with your property. It is possible to let ventilation in and keep burglars out. By taking a few sensible precautions you can ensure they are the ones left hot and bothered this Diamond Jubilee weekend.

Residents are urged to heed the following home and vehicle security advice.

Home security


















· It’s always wise to be alert, but during the summer months we all need to pay a bit more attention and check that windows and doors are secure, removing all keys from locks, when your home is unattended.
· If you have an intruder alarm set it.
· When you lock up at night check that all ground floor windows are closed and locked.
· If you have a bedroom on the ground floor and like to leave a window open for air, fit a security stay which allows ventilation with security
Vehicle sec

















· Remove all property when leaving your vehicle unattended. The most commonly stolen items include laptops, handbags, mobile phones and sat nav systems. Even if your coat or bag does not contain anything valuable a thief does not know that and may still break a window or force a lock to get at it.
· Make sure doors of your vehicle are locked and the windows and sunroof are shut, no matter how hot the weather, or even if you are only going to be gone for a couple of minutes.
· Make sure you car is parked in a location where it is in clear view of other people, not obscured from sight by trees or shrubs, therefore making it vulnerable. Park where the vehicle will be lit after dark.
· If you have a portable satellite navigation system, remove it from your vehicle completely. Do not leave them in the glove compartment or boot and make sure you remove the cradle that holds it and wipe away any suction marks on the windscreen or dashboard. An empty cradle or suction marks are a dead giveaway as to what may be hidden in the vehicle and may be enough of a incentive for a thief to break in.


If you need to contact us in the meantime, you can reach us on

Email: 11545@surrey.pnn.police.uk
Tel: 101
Crimestoppers

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